Client Enablement Manager

🕒 Julho 13

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤝 Parceiro de Cliente

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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K1X

11 - 50 funcionários

💼 Consultoria

🏥 Saúde

⚖️ Jurídico

Consulting • Healthcare • Legal

K1X é uma plataforma impulsionada por IA que se especializa na simplificação da conformidade tributária para investimentos alternativos, tanto para investidores quanto para consultores. A plataforma oferece várias soluções automatizadas, incluindo o K1 Aggregator para automatizar o recebimento e a análise de dados do Formulário K-1, o K1 Creator para produção digital dos formulários K-1, e o 990 Tracker para automação de relatórios e arquivamentos isentos. A K1X utiliza tecnologia de IA patenteada para garantir alta precisão e reduzir o tempo de extração manual de dados. Ela é projetada para melhorar a eficiência, reduzir custos e aumentar a transparência nos processos tributários, especialmente no que diz respeito aos investimentos alternativos.

Descrição

• Lead new client onboarding from kickoff through go-live, ensuring a structured and timely implementation experience. • Tailor onboarding plans to align with each client's business structure, tax workflows, and resource constraints. • Coordinate with technical teams to ensure accurate system configuration and data integration. • Deliver targeted training to functional user groups (preparers, reviewers, centralized pooled teams), ensuring they are confident in using the platform. • Create enablement materials and host live working sessions to build internal champions and self-sufficiency. • Design and execute adoption plans by practice area to drive early usage and accelerated time to value, tracking utilization milestones and surfacing high-impact workflows. • Monitor usage trends and proactively identify at-risk accounts or underutilized features. • Collaborate with account managers to drive multi-practice adoption and cross-functional alignment. • Serve as a trusted advisor during transformation efforts, including recommended modifications to workflow, team structuring, or offshore enablement. • Support clients in developing internal playbooks and best practices that scale adoption sustainably. • Partner with executive sponsors and practice leaders to define and measure success criteria. • Work with Product to relay feedback from the client base and document opportunities for enhancements. • Align with Sales and Strategic Accounts to support expansion opportunities and maintain alignment with client goals. • Interface with Support for post-implementation needs, ensuring smooth handoffs and issue resolution.

🎯 Requisitos

• 3–5 years of experience in tax, tax technology, client enablement, or transformation-focused roles within public accounting or in-house tax departments. • Proven track record of leading onboarding, workflow transformation, or process improvement initiatives in tax environments. • 3+ years working with tax e-filing platforms, tax automation tools, or tax compliance software • Strong understanding of complex tax workflows, especially for K-1 reporting or 990 filings • Demonstrated project management skills with the ability to coordinate cross-functional teams, manage timelines, and ensure accountability across client and internal stakeholders. • Effective communicator with a client-first mindset and the ability to simplify complexity • Experience using K1x products (K1Aggregator or 990 Tracker) is a plus • Analytical mindset with the ability to derive insights from usage data, client feedback, and system trends to inform strategies and guide transformation.

🏖️ Benefícios

• Unlimited Vacation Policy + Sick Time + Holidays • Paid Parental Leave • Fully Remote Opportunity • Healthcare Benefits and 401K • Growing Startup Culture

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