Account Director

🕒 Julho 7

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $90.000 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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K2D Strategies

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2016

📣 Marketing

🤲 Filantropia

🌍 Impacto Social

Marketing • Charity • Social Impact

A K2D Strategies é uma agência de captação de recursos que combina inovação, curiosidade e consideração para alcançar resultados premiados para clientes que buscam mudar o mundo. Eles se concentram em criar estratégias que efetivamente engajem doadores e promovam campanhas impactantes, demonstrando sua expertise em marketing para o setor sem fins lucrativos e táticas de captação de recursos.

Descrição

• Develop fundraising and engagement strategy and a plan for executing integrated strategies as appropriate • Build and manage client relationships through regular meetings, calls, and ongoing communications • Lead and participate in live meetings, including QBRs; create meeting material with the assistance of account teams • Work with clients to determine organizational objectives and create strategies to reach goals • Develop clients’ annual communication calendars and budgets • Possess in-depth knowledge of client’s internal processes and resources and generate ideas to enhance overall performance • Provide in-depth analysis of campaign and segment performance and KPI data, developing data-driven strategies to address program challenges and build on successes • Build trusting, respectful and collaborative relationships with clients and colleagues ensuring collaboration among the wider team (including outside resources) and fostering positive teamwork. • Ensure fundraising and engagement best practices are kept top-of-mind • Provide risk assessment and management on all aspects of the client relationship • Manage a matrixed team of technical and client service staff to ensure all deliverables are on time and meet quality standards • Develop professional goals and development plan for individual team members, work with individuals to help them meet goals through regular meetings and ongoing feedback • Identify and use work experiences as opportunities to train and develop teammates • Balance strategic and tactical plans with client business goals and scope/contract deliverables • Manage client scope, including key deliverables, and ad hoc billing (creative, etc.), within contracted retainer • Participates in webinars and attends conferences/workshops to expand skills • Support ad hoc agency initiatives like case studies, building out internal docs/processes, internal staff education/information sharing • Provide new business development support through proposal input, estimating scope of work, and participating in presentations • Participate in hiring process for new employees including interviews and assessments • Participates in monthly management meetings • Other duties as assigned

🎯 Requisitos

• Team members who are most successful in this role typically have 8-10 years of direct response experience (direct mail or digital account management), preferably including direct response fundraising in an agency setting • Demonstrated success in client management and customer service • Ability to build lasting professional relationships with clients • Experience managing technical and client services teams, some of whom may work in a virtual/remote environment • Experience in creating and driving long-term fundraising strategies • Strong customer service and interpersonal skills • Proven project management and organizational and problem solving skills • Advanced written and oral communication skills with the ability to effectively present information, respond and follow-up on questions and inquiries from clients and colleagues, and communicate technical information to a non-technical audience • Strong attention to detail • Highly self-motivated • Proficiency in MS Office – particularly Excel • Experience with, or understanding of online constituent relationship management systems (eCRM) for nonprofits such as Convio/Blackbaud, Engaging Networks, EveryAction, and Salesforce; content management systems (open source and proprietary CMS); email marketing systems; HTML, CSS, and other web development tools and familiarity with digital advertising, Google Grant management, and SEO/SEM • Experience with or understanding of direct mail audiences and metrics, as well as a broad understanding of implementation

🏖️ Benefícios

• Health and Wellness: employer-subsidized health, dental, and vision insurance in addition to employer paid short-term disability and life insurance. • Work-Life Balance: Flexible work hours, remote work environment (with access to our Arlington, VA offices for local employees), and generous time off • Financial Wellness: competitive salary, 401(k) with company match • Professional Development: ongoing training, career path development, and a dedicated budget for conferences and training seminars • Additional Benefits: an opportunity to work with smart people in a supportive environment that celebrates individuality