Product Delivery Consultant

🕒 Outubro 27

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💼 Consultor

👻 Score fantasma 11%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Kainos

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

📣 Marketing

📦 Logística

💰 Venture Round em 1986-04

Healthcare • Marketing • Logistics

Na Kainos, utilizamos a tecnologia para resolver problemas reais para nossos clientes, superar grandes desafios para empresas e facilitar a vida das pessoas. Construímos relações fortes com nossos clientes e vamos além para mudar a forma como trabalham hoje e o impacto que têm amanhã. Nossas duas áreas de negócios especializadas, Serviços Digitais e a Prática Workday, atuam globalmente para clientes dos setores de saúde, comercial e público, para tornar o mundo um pouco melhor, dia após dia.

Descrição

• Lead customer delivery and own successful Smart Product implementations within scope, timeline, quality and commercial expectations • Lead discovery and analysis activities, identify use cases and recommend solutions supporting adoption of Smart Audit and User Access Review • Apply Smart Product subject-matter expertise in the context of customers’ Workday configurations • Build trusted customer relationships, manage expectations, communicate progress and risks, and resolve or escalate issues • Deliver training and knowledge transfer to enable customer self-sufficiency • Identify and implement improvements to delivery methods, tools, documentation, training and internal processes • Collaborate with Customer Success, Product, Engineering and Sales on feedback, feature and fix definition, testing, release and rollout • Coach and mentor junior colleagues, maintain training materials, and coordinate onboarding and upskilling

🎯 Requisitos

• Strong understanding of Workday products, including HCM and specialist capabilities • Strong commercial experience in SaaS implementation, technology consulting, business analysis or quality assurance • Experience independently leading complex customer-facing engagements with accountability for scope, governance, risks, commercial outcomes, solution quality and transition to ongoing support • Strong consulting skills, including presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers • Excellent customer management skills • Sound commercial judgement, including understanding of scope, estimation, utilisation, delivery risk and professional-services commercial dynamics • Experience coaching, mentoring or line-managing junior colleagues • Ability to identify and implement improvements to delivery tools, standards or processes • Willingness to work across relevant Workday delivery services and travel to customer locations when required • Workday HCM, Financials or Payroll Certification (desirable) • Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent (desirable) • Relevant Workday, testing, security, privacy or project delivery certifications (desirable) • Exposure to customer success metrics, adoption health scoring, or maturity frameworks (desirable) • Experience in audit, risk, control assurance or continuous control monitoring (desirable) • Experience with data masking, data privacy or information security solutions (desirable)

🏖️ Benefícios

• People-first culture • Coaching, mentoring and knowledge sharing opportunities • Diversity, equity and inclusion commitment • Recruitment accommodations and adjustments

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