Instructor Manager – Securities

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Kaplan Test Prep

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1938

📚 Educação

👥 B2C

⚕️ Seguro de Saúde

Education • B2C • Healthcare Insurance

Kaplan Test Prep é um dos principais fornecedores de serviços educacionais, oferecendo cursos de preparação para uma ampla gama de exames padronizados. Isso inclui testes de admissão em faculdades, como ACT e SAT, exames para pós-graduação, como GMAT, GRE e LSAT, e exames de licenciamento profissional em áreas como saúde e direito. Kaplan enfatiza a prática realista com planos de estudo personalizados, acompanhamento de desempenho e suporte personalizado para ajudar os estudantes a alcançar as notas desejadas nos testes. Com foco em recursos educacionais abrangentes e orientação especializada, a Kaplan se dedica a ajudar os alunos a serem admitidos nas escolas de sua escolha e a terem sucesso em suas carreiras.

Descrição

• Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink. • Collaborate with the Classroom Operations team on instructor selection and class assignments. • Analyze instructor evaluations, student feedback, and other metrics in order to support instructor performance and development. • Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills. • Accurately manage payroll for all direct reports. • Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed. • Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team. • Oversee the interviewing, onboarding, and training process for new teachers. • Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility. • Collect content feedback from instructors and share with the product team in an effort to improve products. • Communicate product updates and changes to instructors as needed to ensure they have the most updated versions and information for students. • Work with other teams as needed to solve teacher-related student escalations. • Participate occasionally as needed on certain client calls with Sales and Customer Engagement when an Academic SME is needed. • Teach classes occasionally as needed based on business priorities.

🎯 Requisitos

• College degree in business, finance, insurance, or related areas • 5 + years of industry experience and training in specific subject matter (Securities) • Excellent communication skills using Word, Excel, and/or Power Point • Proficient in online delivery methods including Zoom

🏖️ Benefícios

• Remote work provides a flexible work/life balance • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members • Comprehensive health benefits new hire eligibility starts on day 1 of employment • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities