Strategic Account Manager, Commercial

🕒 Maio 28

🏈 Ohio – Remoto

🏈 Ohio – Remote

💵 $71.000 - $125.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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KeyBank

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1994

🏦 Bancário

💸 Finanças

💳 Fintech

Banking • Finance • Fintech

O KeyBank é um banco de serviço completo que oferece uma ampla gama de serviços financeiros para indivíduos, pequenas empresas e grandes instituições. Os serviços incluem banco pessoal e empresarial, gestão de patrimônio, empréstimos, linhas de crédito, hipotecas, cartões de crédito e serviços de investimentos. O KeyBank também fornece ferramentas de banco online e móvel para ajudar os clientes a gerenciar suas finanças de maneira eficiente. Com foco no bem-estar financeiro, o KeyBank oferece recursos para ajudar os clientes a entender os fundamentos bancários, gerenciar dívidas e alcançar seus objetivos financeiros.

Descrição

• Manage, cultivate, and retain Key Bank's enterprise payment clients • Proactively work with clients to review their business • Act as the main point of contact for client matters • Manage accounts to ensure clients receive the right service mix • Conduct Annual Business reviews including interchange and pricing analysis • Identify opportunities to cross-sell additional services • Drive resolution among stakeholders for issues

🎯 Requisitos

• Bachelor's Degree or higher required, or equivalent experience • 5+ years experience as a relationship manager or account manager for merchant services accounts • 5+ years of product, account management, accounts payable, supplier enablement, or procurement related experience in a treasury management or financial services setting • Customer-focused with a commitment to delivering high quality service • Capable of managing multiple concurrent objectives, projects, groups, or activities • Problem solving capabilities to overcome challenges and objections from clients and vendors • Ability to multitask and juggle several responsibilities simultaneously • Comfortable building relationships across various levels within a client’s organization • Good attention to detail and strong organizational skills • Strong interchange knowledge • Card Brand assessment fee knowledge • Card Brand compliance knowledge • PCI understanding • Proven track record of meeting or exceeding expectations and receiving positive customer feedback (preferred)

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work arrangements • Incentive compensation including production and commission • Paid time off