Salesforce Delivery Manager – Channel/Portal Squad

🕒 Julho 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 6%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

KnowBe4

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

🔒 Cibersegurança

☁️ SaaS

📚 Educação

Cybersecurity • SaaS • Education

KnowBe4 é uma plataforma líder especializada em treinamento de conscientização em segurança e phishing simulado para ajudar organizações a gerenciar o fator humano da cibersegurança. A plataforma KnowBe4 HRM+ é utilizada por aproximadamente 70. 000 organizações no mundo todo para reforçar estratégias de gestão de riscos em cibersegurança, integrando soluções impulsionadas por IA para aprimorar a cultura de segurança e o comportamento dos usuários. A KnowBe4 oferece um conjunto abrangente de produtos, incluindo segurança de e-mail, security coaching e treinamentos de compliance, projetados para educar e proteger contra engenharia social, phishing e outras ameaças cibernéticas. Sua abordagem inovadora combina security coaching em tempo real e agentes de defesa com IA para mitigar riscos humanos e reduzir vulnerabilidades. Confiada por muitas das principais empresas de cibersegurança, a KnowBe4 é um ator relevante na elevação da conscientização em segurança e do compliance em diversos setores.

Descrição

• Primary Solution Owner: Take ownership of the domain’s systems, processes, integrations, and data architecture. • Team Facilitation: Lead daily stand-ups and sprint planning sessions to establish clear goals for the team. • Backlog Orchestration: Coordinate backlog refinement with Product Owners to ensure work is ready for development. • Forecasting: Establish realistic commitments and provide accurate delivery timelines for stakeholders. • Efficiency Tracking: Analyze velocity, capacity, and throughput metrics to measure squad performance. • Trend Monitoring: Monitor sprint burndown charts and release burnup trends to identify delivery patterns. • Sustainable Pace: Balance the team’s workload to ensure a healthy, sustainable output without burnout. • Review & Demo: Organize and facilitate sprint reviews and demos to showcase progress to stakeholders. • Continuous Improvement: Lead retrospectives to identify and implement process enhancements. • Strategic Liaison: Serve as the primary point of contact for progress, risks, and issues. • Priority Negotiation: Build trusted relationships with business partners to align technical execution with business priorities. • Identify, document, and track software defects using appropriate tools • Analyze and document bugs and errors discovered during testing phases • Provide clear, detailed reproduction steps and supporting evidence for identified issues • Collaborate with developers to ensure timely resolution of issues • Perform root cause analysis on critical bugs to prevent recurrence • Test integrations between systems to ensure data consistency, data flow, and functionality • Verify end-to-end business processes that span multiple systems • Rapidly gain understanding of business workflows to provide meaningful QA feedback • Prepare detailed test reports and quality metrics for stakeholders • Maintain up-to-date test documentation, including test cases and procedures • Report test results in a clear, concise manner for both technical and non-technical stakeholders • Develop comprehensive test plans that align with business requirements • Work closely with developers, business analysts, and product owners to understand requirements and ensure quality throughout the development lifecycle • Participate in sprint planning, daily stand-ups, backlog refinement, and retrospectives as appropriate • Work closely with teams to resolve identified issues • Blocker Removal: Proactively identify and remove technical or procedural impediments. • Team Shielding: Protect the team from disruptions and unnecessary context-switching to maintain focus. • Risk Mitigation: Identify project risks and potential bottlenecks early in the delivery cycle. • Process Advocacy: Champion DevOps, and automation initiatives to improve delivery quality. • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

🎯 Requisitos

• Bachelor’s Degree in information technology, related field or equivalent experience • Minimum 5 Years of applicable Experience as a Salesforce Administrator for the Sales Cloud • Minimum 2 Years of management experience • Minimum 2 Years Experience with Database Data Management • Experience with Gmail and Google Docs • Experience with MS Office (Word and Excel) • Experience with web browsers (Chrome, Internet Explorer, etc.) • Salesforce Configuration: Proficiency in Salesforce workflow, flow, process builder, reports, dashboards, and other configuration. • Data Management: Experience with Salesforce Dataloader. • Development Lifecycle: SDLC/Copado experience (a plus). • Communication: Strong verbal and written communication skills; ability to communicate effectively at all organizational levels. • Soft Skills: Excellent time management and organization skills. • Problem-Solving: Creative and analytical thinker with strong problem-solving abilities

🏖️ Benefícios

• company-wide bonuses based on monthly sales targets • employee referral bonuses • adoption assistance • tuition reimbursement • certification reimbursement • certification completion bonuses