Experienced VRI English-ASL Interpreter

🕒 Junho 24

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Kreato Global | BPO and Language Solutions

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2020

🏥 Saúde

🏨 Hospitalidade

📦 Logística

Healthcare • Hospitality • Logistics

Kreato Global | BPO e Soluções Linguísticas é uma empresa de terceirização de processos de negócios especializada em serviços linguísticos, incluindo interpretação por telefone e vídeo remoto (consecutiva e simultânea), tradução profissional e localização cultural para públicos globais. A empresa oferece suporte multilíngue 24/7 em mais de 100 idiomas por meio de uma equipe de mais de 300 intérpretes certificados e rigorosos processos de garantia de qualidade, atendendo setores como saúde, finanças, viagens & hospitalidade, governo e jurídico. A Kreato Global ajuda organizações a romper barreiras linguísticas para garantir comunicação clara, culturalmente precisa e melhorar as experiências de clientes e usuários em todo o mundo.

Descrição

• This is a remote position for an Experienced Video Remote Interpretation (VRI) English-ASL (American Sign Language) Interpreter based in the United States. • The interpreter will be responsible for providing accurate interpretation services virtually via video between English and ASL in medical, social services, customer service, and financial settings. • The role involves facilitating seamless communication between service providers and the Deaf/Hard of Hearing community to ensure effective understanding and care.

🎯 Requisitos

• Interpretation Delivery: Provides high-quality consecutive interpretation via secure Video Remote Interpretation (VRI) platforms. • Policy Adherence: Follows all Kreato Global policies and procedures related to information confidentiality and interpreter ethics. • Compliance: Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA, and/or regulatory requirements, policies, and standards. • Professionalism: Establishes and maintains quality service and positive interactions with all patients, customers, health care providers, and clinical employees during remote sessions. • Environment Management: Maintains a professional, well-lit, and distraction-free visual background during all video calls. • Continuous Improvement: Continuously improves vocabulary, ASL proficiency, and specialized subject matter knowledge.

🏖️ Benefícios

• Submission of an updated Resume. • Must be at least 18 years of age with a High school diploma or GED equivalent. • Must reside in the United States and possess either U.S. citizenship or permanent resident status (Green Card). • Access to a reliable, high-speed, wired internet connection (Ethernet preferred). • A professional computer setup equipped with a high-definition webcam. • Appropriate lighting and a solid-colored, professional background. • A dedicated, quiet, and secure workspace with a locked door to ensure absolute privacy and HIPAA compliance. • Successful completion of a drug test and Background Check & Security Screen. • A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance. • 1+ years of interpreting experience (prior VRI experience is a strong plus). • Knowledge of Kreato Global’s evaluation process conforming to interpreting standards defined by NCIHC, IMIA, and CHIA. • National or State ASL Certification (e.g., RID, BEI) is highly preferred.