Senior Specialist, Order Management Systems and Processes

🕒 Junho 27

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $111.000 - $185.000 / ano

⏰ Tempo Integral

🟠 Sênior

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Lantheus

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1956

💊 Farmacêutico

🏥 Saúde

🤖 Inteligência Artificial

Pharmaceuticals • Healthcare • Artificial Intelligence

Com mais de 65 anos de experiência em oferecer ciência transformadora, a Lantheus está comprometida em melhorar os resultados dos pacientes por meio de diagnósticos, radioterapêuticos e soluções de inteligência artificial que permitem aos clínicos Encontrar, Combater e Acompanhar doenças. A Lantheus está sediada em Massachusetts e possui escritórios no Canadá e na Suécia.

Descrição

• Drive day-to-day performance of order-to-cash systems operations and functionality. • Identify and implement process enhancements to increase efficiency, reduce errors, and improve customer and provider experience. • Partner with 3rd party software vendor and internal technical teams to support OTC systems, integrations, and enhancements. • Maintain SOPs, SLAs, and controls to ensure consistent execution and regulatory compliance (GDP, SOX, and applicable requirements). • Lead resolution of complex order issues, collaborating across teams to identify root causes and implement corrective actions. • Incorporate feedback from customers and internal stakeholders to improve workflows and user platform reliability. • Work closely with Finance, Supply Chain, Commercial, and IT teams to ensure alignment across order processing, billing, and revenue recognition activities. • Track and communicate operational performance, risks, and improvement opportunities to leadership. • Support new product launches, system updates, and process changes to ensure readiness and smooth execution. • Foster accountability and continuous improvement.

🎯 Requisitos

• 5-7+ years of experience in order management, OTC operations, or related systems. • Strong understanding of order-to-cash processes, including order entry, billing, and revenue impact. • Experience working with enterprise systems (e.g., SAP S/4HANA, ordering platforms, integrations, etc..) • Hands-on experience supporting or enhancing SAP OTC modules (order processing, billing, invoicing). • Project Management experience managing deliverables, identifying risks, and aligning objectives to organizational goals. • Experience managing timelines, dependencies, and cross-functional deliverables in system or process initiatives. • Ability to analyze operational data and drive informed process improvements. • Use of analytics tools (Power BI, Excel, SAP reporting) to identify trends and drive decisions. • Proven experience collaborating across business and technical teams. • Familiarity with regulatory and compliance environments (e.g., GDP, SOX).

🏖️ Benefícios

• Comprehensive health benefits package including medical, prescription drug, dental, and vision coverage. • Life and disability benefits. • Pre-tax accounts. • 401(k) with company contribution. • Generous time off package including paid vacation, holidays, sick days, and paid parental leave.