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Care Operations Associate

🕒 Outubro 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $51.000 - $63.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Leap, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 21

Ainda aberta no site da Leap. Verificada 3 horas atrás.

Logo of Leap

Leap

11 - 50 funcionários

Fundada em 2023

🛡️ Seguros

💼 Consultoria

🏥 Saúde

💰 $1.000.000 Venture Round - LEAP HEALTH em 2024-03

Insurance • Consulting • Healthcare

A Leap é a única solução transparente de benefícios para infusões especiais destinada a empregadores. Ela elimina acréscimos ocultos nos preços de medicamentos e oferece coordenação completa do cuidado com infusões especiais — desde o fornecimento em farmácias até a enfermagem domiciliar — para reduzir os custos de medicamentos especiais e simplificar a experiência do paciente. A Leap atende empregadores autogeridos, corretores/consultores e pacientes com um modelo de cuidado habilitado por tecnologia que reduz gastos com infusões, melhora o engajamento e proporciona economias significativas durante o ano.

Descrição

• Run benefit eligibility checks to confirm coverage, cost-share, and authorization requirements before care begins • Keep eligibility status accurate and current for every active member • Manage medical prior authorization requests, renewals, and extensions across payers and specialty pharmacy partners end to end • Prepare and submit prior authorization documentation • Track approval status and escalate stalled or denied authorizations before they delay care • Follow up proactively with provider offices for unsigned documents and orders • Process incoming referrals, faxes, and clinical documents and route them appropriately • Coordinate clinical staffing with staffing agencies • Coordinate medication shipping with pharmacy partners • Answer and triage inbound calls from providers, pharmacy partners, and occasionally members • Document call details accurately and follow through on action items • Represent Leap professionally with a service-oriented approach • Collect, organize, and store member records and clinical documentation • Ensure files meet internal standards and HIPAA compliance requirements • Design, document, and continuously improve operational workflows • Report to the Head of Member Ops. & Strategy

🎯 Requisitos

• 2+ years in a healthcare administrative or operations role supporting prior authorization or eligibility verification • Familiarity with payer portals, PA workflows, and follow-up/appeal processes • Proficiency with CRM or EHR systems and document management platforms, including fax • Proven track record managing high volumes of detailed work accurately • Comfort coordinating across provider offices, payers, pharmacy partners, staffing agencies, and internal teams • Strong organizational and communication skills • Ability to work independently during CST business hours in a fully remote setting • Clinical certification or licensure (CMA, RMA, CPhT, LPN, or similar) is a bonus • Experience in a healthcare startup or high-growth environment is a bonus • Experience in specialty infusion, home infusion, or rare disease programs is a bonus • Spanish fluency, spoken and written, is a bonus • Legal authorization to work in the United States is requested in the application

🏖️ Benefícios

• Competitive salary • Stock options/equity • Competitive health, dental, and vision coverage • 401(k) retirement plan • Fully remote work • Opportunity to build operational infrastructure from the ground up at a fast-growing company • Limit of up to 3 applications in any 90-day period across jobs in this group • Reapplication to the same role after 60 days if not offered a role

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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