Marketplaces Operations Specialist

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Ledge Lounger

Ledge Lounger

51 - 200 funcionários

Fundada em 2011

👥 B2C

🛒 Varejo

🧘 Bem-estar

B2C • Retail • Wellness

A Ledge é uma loja especializada que oferece uma ampla gama de móveis e acessórios para áreas externas, focada em melhorar os espaços ao ar livre. Sua linha de produtos inclui móveis projetados especificamente para uso em piscinas, assentos de pátio, guarda-sóis e jogos ao ar livre, permitindo aos clientes criar ambientes externos luxuosos e funcionais. A Ledge também oferece serviços de design gratuitos para ajudar os clientes a visualizar e executar seus conceitos de design ao ar livre.

Descrição

• Own end-to-end order processing within marketplace portals, ensuring accuracy, timeliness, and alignment with internal systems • Partner closely with warehouse and logistics teams to ensure on-time shipment of oversized products and resolve discrepancies, delays, or cancellations • Oversee Amazon FBA inventory levels, replenishment planning, and seasonal demand readiness to minimize out-of-stock risk • Lead and support EDI/API implementations, improving automation of purchase orders, advance ship notices (ASN), and inventory synchronization • Track marketplace vendor metrics, proactively address risks, and prevent chargebacks, late shipments, or account penalties • Troubleshoot order, inventory, and data transmission issues to ensure seamless flow from marketplace to ERP systems

🎯 Requisitos

• 2–5+ years in operations, supply chain, logistics, or marketplace/e-commerce operations • Experience working with major marketplaces (Amazon FBA&FBM, Wayfair, Costco, etc.) required • Familiarity with ERP systems (NetSuite strongly preferred) • Experience with EDI/API integrations or systems automation is highly desirable • Strong Excel/data management skills (ability to analyze order flow, inventory, and performance metrics) • Understanding of order management, inventory planning, and fulfillment processes • Experience with freight/LTL shipping or oversized product logistics is a plus

🏖️ Benefícios

• Competitive salary • Benefits package • Opportunity to work with a dynamic team in a positive and supportive work environment

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