Key Account Manager

🕒 Dezembro 10, 2025

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lemlist

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2018

☁️ SaaS

🤝 B2B

🛍️ Comércio Eletrônico

SaaS • B2B • eCommerce

lemlist é uma plataforma abrangente de prospecção a frio que fornece ferramentas projetadas para ajudar as empresas a alcançar seus públicos-alvo de forma eficaz. Inclui recursos para comunicação por e-mail, branding pessoal no LinkedIn e Twitter, geração de leads e agendamento de reuniões de forma integrada. Com suas soluções inovadoras, como serviços de aquecimento de e-mails e criação de conteúdo personalizado, a lemlist capacita as empresas a aumentar seu alcance e engajamento, impulsionando a aquisição de clientes e construindo marcas pessoais fortes.

Descrição

• Lead new clients through a structured and seamless onboarding experience. • Provide tailored training and best practices to help customers maximize the value of lemlist. • Proactively ensure customers integrate lemlist into their workflows for long-term success. • Build and nurture strong relationships with key accounts to foster engagement and loyalty. • Monitor customer health metrics, identify risks early, and implement retention strategies. • Act as a strategic partner, helping clients optimize their use of lemlist to drive business results. • Be the trusted advisor for your portfolio, ensuring customers achieve their goals. • Collaborate closely with internal teams (Sales, Product, Support) to deliver an exceptional experience. • Gather customer feedback and provide insights to improve product development. • Identify and execute upsell and cross-sell opportunities to increase account value. • Develop and implement targeted expansion strategies to achieve 110% NRR. • Drive renewals by ensuring customers see continued value in lemlist.

🎯 Requisitos

• Fluency in English (Spanish will be a +) • Customer-first mindset • Sales-driven approach • Strong communication skills • Proactive problem solver • Experience in SaaS or Customer Success is a plus!

🏖️ Benefícios

• Ownership of a high-value client portfolio in a fast-growing company. • Hands-on experience in customer success, retention, and revenue growth. • The chance to make a real impact by driving product adoption and customer satisfaction. • A dynamic, international environment where innovation and collaboration thrive.