Clinical Solutions Consultant

🕒 Julho 17

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $70.600 - $80.500 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Lingraphica

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

Healthcare • Consulting • Healthcare Insurance

A Lingraphica é uma empresa que fornece dispositivos e aplicativos avançados de comunicação alternativa e aumentativa (CAA), projetados para ajudar indivíduos com desafios de comunicação. Seus produtos incluem dispositivos como TouchTalk, TouchTalk Plus e MiniTalk, que facilitam a comunicação e a melhoria da fala. A Lingraphica também oferece aplicativos de terapia para condições como afasia e outros comprometimentos de comunicação, proporcionando recursos como webinars educacionais e guias clínicos. Com ampla cobertura de seguros, eles garantem acessibilidade e suporte para usuários e cuidadores experimentarem e utilizarem seus dispositivos de forma eficaz. A empresa tem como objetivo capacitar os usuários a melhorar sua qualidade de vida por meio de habilidades de comunicação aprimoradas.

Descrição

• Partners with customers, care partners, SLPs, and referral sources throughout the AAC evaluation and acquisition process • Conducts clinical consultations to assess communication needs and recommend appropriate AAC solutions • Applies consultative sales techniques to guide customer decision-making and advance opportunities through the customer journey • Collaborates with SLPs to facilitate completion of evaluations, device recommendations, and required clinical documentation • Collects, reviews, and manages required paperwork to support timely progression through the acquisition process • Builds and maintains strong professional relationships that support customer satisfaction and business growth • Maintains accurate customer records and documentation within company systems • Collaborates with cross-functional teams to ensure a consistent customer experience and resolve barriers impacting customer success • Represents Lingraphica through professional engagement, educational opportunities, conferences, and other customer-facing events as needed • Meets established performance expectations related to customer engagement, pipeline progression, documentation quality, and business outcomes • Participates in continuous learning and process improvement initiatives • May be required to perform other duties as assigned

🎯 Requisitos

• Master's Degree in Speech-Language Pathology • Current Speech-Language Pathologist license • 3+ years of experience working with adults with complex communication needs • Demonstrated ability to build relationships and communicate effectively with customers, caregivers, healthcare professionals, and internal partners • Strong clinical reasoning, organizational, problem-solving, and time management skills • Ability to manage multiple priorities in a fast-paced, customer-focused environment • Ability and willingness to travel within the U.S. (including airline travel) up to 2 times per year for in-person team and all-company meetings with possible additional travel (approximately 2–3 times annually) for conferences and events as needed

🏖️ Benefícios

• Comprehensive benefits package • Bilingual differential when applicable