Applied AI Architect

🕒 Março 27

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤖 Engenheiro de IA

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ListEngage

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2004

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A ListEngage é um parceiro Full Stack exclusivo da Salesforce Marketing Cloud que foca em impulsionar a transformação digital através de personalização orientada por dados, integrações de IA e experiências aprimoradas do cliente. Com mais de 20 anos de experiência, a ListEngage ajuda empresas a otimizarem o uso das tecnologias Salesforce em diversas nuvens, incluindo Marketing Cloud, Service Cloud e Data Cloud, para alcançar metas de marketing ambiciosas e um engajamento mais profundo dos clientes.

Descrição

• Lead strategic advisory engagements focused on Salesforce D360, Agentforce, and AI-enabled customer experience transformation • Facilitate customer discovery sessions with business, product, marketing, commerce, service, data, and IT stakeholders • Run agile advisory sprints to drive alignment, prioritization, and iterative decision-making • Deliver formal customer workshops • Help customers identify, refine, and prioritize high-value use cases based on business impact, feasibility, dependencies, speed to value, and cost considerations • Advise customers on the role of D360 within their broader customer data, activation, and AI strategy • Assess how Agentforce may support the customer’s broader AI operating model and business goals • Evaluate options for ingesting, connecting, and consuming data in a cost-conscious and scalable way • Provide guidance on real-time, near real-time, and event-driven patterns that support agent and AI use cases • Review how Salesforce and external platforms, including commerce and CRM data sources, may support customer use cases • Translate discovery findings into strategic recommendations, prioritized backlogs, executive readouts, and phased roadmaps • Partner with Solution Architects, Delivery Leaders, and Account teams to shape follow-on implementation opportunities • Support proposal development, solution framing, and customer presentations related to D360 and Agentforce advisory services • Stay current on Salesforce product evolution across D360, Agentforce, AI, integrations, and related ecosystem capabilities

🎯 Requisitos

• 5+ years of client-facing consulting, solution architecture, or strategic advisory experience in Salesforce, enterprise technology, digital transformation, data strategy, or AI advisory • Experience working with Salesforce products such as D360, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, or related platforms • Experience facilitating workshops, discovery sessions, roadmap conversations, and executive presentations • Strong understanding of business process analysis, use case development, and strategic prioritization • Familiarity with data integration concepts, APIs, event-driven architecture, and enterprise data consumption patterns • Experience translating ambiguous business requests into structured recommendations and phased plans • Ability to work across technical and non-technical stakeholder groups • Strong written communication and presentation skills • Bachelor’s degree or equivalent professional experience

🏖️ Benefícios

• Competitive salary and performance-based incentives • Comprehensive benefits package, including health, dental, and vision insurance • Opportunities for professional development and career growth • A collaborative and inclusive work environment • Currently 100% remote work arrangements