Account Manager

🕒 Julho 13

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Litify

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

💰 $50.000.000 Series A em 2019-06

Consulting • Insurance • Logistics

A Litify é uma provedora líder de uma plataforma jurídica all-in-one, criada para capacitar escritórios de advocacia e equipes jurídicas internas a alcançarem desempenho superior por meio de padronização, analytics e melhoria contínua. Utilizando tecnologia segura em nuvem e inteligência artificial inovadora, a Litify simplifica as operações jurídicas, elevando a eficiência, a gestão de casos (case management) e o gerenciamento de documentos. A plataforma atende a diversas áreas de prática, incluindo danos pessoais (personal injury), defesa securitária (insurance defense), imigração e contencioso de sinistros. A Litify oferece serviços como implementação guiada, configuração personalizada e suporte técnico responsivo para impulsionar melhorias duradouras nos negócios do setor jurídico.

Descrição

• Manage a portfolio of existing Litify clients to ensure retention and satisfaction • Identify and drive upsell and expansion opportunities by understanding client goals and aligning them with Litify solutions • Own and execute renewal motions, collaborating with internal teams and client stakeholders • Consult, educate, and strategize with clients to help grow their business using Litify • Engage in business reviews, and strategic check-ins to drive value • Meet and exceed monthly sales targets tied to renewals and expansions • Stay up to date on Litify platform updates, industry trends, and best practices to inform your client recommendations • Collaborate cross-functionally with Customer Success, Implementation, Support and Product & Engineering teams to ensure seamless execution, customer satisfaction, and long-term partnership success.

🎯 Requisitos

• A bachelor’s degree from an accredited university • At least 2-5 years experience in a SaaS account management or customer-facing role • Strong sales instincts and ability to build trusted client relationships • Excellent written, verbal, and presentation communication skills • Experience presenting to and engaging with executive-level stakeholders • Strong problem-solving skills and a collaborative, solutions-oriented mindset • Self-motivated and organized with the ability to manage multiple accounts and priorities • Familiarity with Salesforce or other CRM platforms preferred • Experience in the legal industry or selling to law firms, corporate legal departments, or government entities is a plus • Comfortable with commercial negotiation and willingness to refine selling style as needed.

🏖️ Benefícios

• Benefits