Client Import Analyst

🕒 Agosto 12

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $25 - $38 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista

👻 Score fantasma 0%

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Logo of Livingston International

Livingston International

1001 - 5000 funcionários

Fundada em 1945

💼 Consultoria

📦 Logística

🛍️ Comércio Eletrônico

Consulting • Logistics • eCommerce

A Livingston International é a maior corretora de alfândega do Canadá e a terceira maior registradora de entradas nos EUA, operando em 13 países. A empresa é especializada em corretagem de alfândega, gestão de comércio global e consultoria comercial, oferecendo serviços que facilitam o comércio internacional e a conformidade com regulamentações. A Livingston está comprometida em promover uma cultura de trabalho solidária que enfatiza o aprendizado contínuo, o desenvolvimento profissional e a participação comunitária.

Descrição

• Act as the primary support and day-to-day client contact for client service teams and operations • Build and maintain direct working relationships with clients and carriers • Prioritize and complete work according to client needs, customs requirements, release conditions, and Livingston standards • Create and maintain client tariff databases, system maintenance files, vendor information, and keywords • Verify documentation for release conditions, compliance, rating compliance, and free trade certificates • Create, maintain, and follow client Standard Operating Procedures and Exceptions to Standard Procedures • Ensure accurate and timely release and rating of shipments across all transportation modes • Audit work completed by Release Pool or the NSC in Air/Sea locations • Provide support, guidance, and mentoring to Release Operations members in non-Air/Sea locations • Escalate issues, return entries to release team members, and recommend corrective actions • Create customs entries using appropriate systems, vendors, and keywords • Key shipment information for EDI release, rating, and billing • Contact clients and carriers to obtain missing documentation, information, or instructions • Work with Customs and PGAs as necessary • Conduct periodic checks on tariff, valuation, and client/importer information • Conduct documented internal audits • Assist with compiling and reporting Client Service Team performance statistics • Participate in daily team operations, prioritization, scheduling, meetings, problem-solving, decision-making, and special projects • Coordinate and implement electronic data relationships to improve efficiency and one-step processing • Keep abreast of new system developments • Perform other related duties assigned by management and adhere to established policies and procedures

🎯 Requisitos

• Minimum 3 years of related experience • High School/GED or equivalent required • Associate degree or post-secondary education preferred • Working toward or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA is required if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Excellent oral and written communication and organizational skills • Client-service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Strong knowledge of company policies and procedures • Attention to detail, organization, completeness, and accuracy • Good analytical and problem-solving skills • Ability to make decisions and recommendations within authorized limitations • Excellent time-management skills • Ability to present a professional image • Knowledge of Microsoft Word and Excel • Ability to use a personal computer and common business machines/software

🏖️ Benefícios

• Competitive compensation • Comprehensive benefits • Incentive opportunities • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Accommodations available for applicants and employees with disabilities throughout the recruitment process

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