Technical Account Manager

Vaga não está no LinkedIn

🕒 Outubro 18, 2025

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $110.000 - $165.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍🔧 Gerente de Conta Técnica

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Locksmart Australia

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🔐 Segurança

🏢 Corporativo

Security • Enterprise

A Locksmart Australia é o parceiro de confiança para os Sistemas de Fechamento Inteligente Ojmar, operando na Austrália e Nova Zelândia. Anteriormente conhecida como Ojmar Australia, a empresa se especializa em fornecer soluções de fechamento de ponta, incluindo sistemas mecânicos e inteligentes projetados e fabricados na Espanha. Oferecendo serviços em todo o país para armários e fechaduras de armários, a Locksmart Australia garante altos padrões de segurança e confiabilidade. Eles fornecem um serviço completo, desde o fornecimento até a instalação, adaptado para atender às necessidades de empresas que buscam implementar soluções seguras de armários e armazenamento.

Descrição

• Build and Nurture Relationships: Develop strong, long-lasting client relationships and act as a trusted advisor, understanding their unique needs and goals. • Drive Onboarding and Value: Guide clients through the production onboarding process, providing support and training to ensure they gain maximum value from the product or service. • Proactively Ensure Satisfaction: Monitor client satisfaction and proactively address any potential issues or concerns to prevent churn and foster a positive client experience. • Act as Client Advocate: Serve as the internal advocate for the client, sharing their feedback and needs with internal teams (e.g., product development) to influence future offerings. • Identify Growth Opportunities: Identify opportunities for upselling or cross-selling and collaborate with sales to expand the client relationship, ensuring continued growth and value realization.

🎯 Requisitos

• Bachelor's degree with a preference for a STEM degree or equivalent employment. • 5+ years of experience in a technical account management or customer success manager role. • Current, solid sysadmin skills in Linux (and preferably Windows). • Exceptional interpersonal and communication skills, both written and verbal. • Strong project management skills. • Strong understanding of enterprise storage solutions. • Strong technical skills working with IT system administrators or developers. • Proven ability to build and maintain strong customer relationships. • Ability to work independently and as part of a team. • Ability to manage multiple projects simultaneously.

🏖️ Benefícios

• Competitive compensation and benefits. • Multiple health insurance options. • Medical FSA and Dependent Care FSA. • Dental insurance. • Vision insurance. • 401(k) savings plan with employer matching. • Employer-sponsored long-term disability. • Paid holidays and PTO that increases with longevity at the company. • Discounted health club membership. • Flexible work arrangements, including remote opportunities. • Collaborative and innovative work environment. • Opportunities for growth!