Director, Engagement Strategy

🕒 Setembro 4

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $206.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Lyra Health

501 - 1000 funcionários

Fundada em 2015

🏥 Saúde

⚕️ Seguro de Saúde

☁️ SaaS

💰 $235.000.000 Series F em 2022-01

Healthcare • Healthcare Insurance • SaaS

A Lyra Health é uma empresa de saúde mental que faz parceria com organizações para oferecer benefícios de saúde mental abrangentes e eficazes para a força de trabalho global. Ao fornecer cuidados de saúde mental baseados em evidências, a Lyra Health melhora o bem-estar dos funcionários e gera impacto nos negócios. Sua plataforma oferece suporte de saúde mental de alta qualidade por meio de uma rede global de profissionais, utilizando tecnologia de correspondência por IA para conectar rapidamente os membros a provedores adequados. A Lyra Health atende famílias, casais, adultos e crianças, oferecendo suporte para diversas necessidades de saúde mental. Seus programas visam melhorar a saúde dos funcionários, a produtividade e reduzir custos com saúde, oferecendo uma experiência perfeita aos membros.

Descrição

• Lead high-impact initiatives connecting more people to mental health care through data-informed marketing • Report directly to the Senior Director, Customer Marketing • Drive strategic member communication programs across Lyra’s book of business, focusing on large and complex accounts • Manage and mentor a team of 7 Engagement Strategy Managers • Elevate the team from execution to strategic consulting and operational excellence • Shift employers from basic benefits promotion to embedding Lyra’s marketing within broader operational and business goals • Partner with Customer Success, Operations, Product & Brand Marketing, Analytics, and Finance • Build scalable frameworks that meet customer needs, drive Net Revenue Retention, and support efficient company growth • Own the team’s annual strategy, budget, and quarterly initiatives • Establish operational strategy and governance, including standardized tools, templates, and AI-enabled processes • Translate data and funnel metrics into customer-facing stories and targeted marketing turnaround plans • Create and maintain scalable marketing playbooks by industry, customer tenure, segment, and product configuration • Analyze and report performance, connecting communication-program results to business impact and customer health outcomes • Maintain sustainable workloads and protect the team’s strategic thinking capacity

🎯 Requisitos

• 10+ years experience in B2B, B2B2C, or relationship-driven corporate marketing • At least 5 years successfully managing and developing a team • Digital health or fast-growing technology company experience preferred • Proven track record of developing corporate marketing strategies that drive measurable user outcomes in high-stakes environments • Exceptional ability to translate complex data and metrics into compelling strategic insights for internal executives and external client benefits leaders • Demonstrated success in customer-facing roles persuading diverse customer stakeholders to adopt marketing recommendations • Proven experience working cross-functionally to navigate complex initiatives, manage tight timelines, and handle client account escalations • Ability to work independently while proactively managing teams and objectives • Background in healthcare or employee benefits highly preferred • Genuine passion for mental health • Familiarity with JIRA, Salesforce, Tableau, Highspot, and/or Confluence is a plus

🏖️ Benefícios

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebrations

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