Platform Implementation Analyst

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🕒 Março 3

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M9 Solutions

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2007

🔒 Cibersegurança

🏛️ Governo

Cybersecurity • Government • IT Services

A M9 Solutions é uma empresa dedicada a fornecer serviços e soluções de TI, principalmente para clientes do governo federal. A empresa se concentra em mobilizar o pessoal apropriado, habilidades, níveis de segurança e tecnologias para ajudar as organizações a alcançar melhores desempenhos e mudanças sustentáveis. A M9 Solutions oferece serviços em transformação digital, desenvolvimento de software, migração para a nuvem, gestão de aplicativos e infraestrutura, cibersegurança, ciência de dados e soluções de talentos de TI. A empresa está comprometida com a diversidade, equidade e inclusão, visando criar um ambiente de trabalho positivo onde a voz de cada membro da equipe é importante. A M9 Solutions tem participado de eventos notáveis do setor e continua a desempenhar um papel significativo na formação do futuro da tecnologia digital nos setores de defesa e governo.

Descrição

• Deliver desk-side and small group training to analysts and operators on client-based data and analytic tools. • Facilitate structured in-person or virtual training sessions, incorporating scenario-based exercises. • Work alongside end users to observe and document real-world workflows, then convert those insights into practical platform usage patterns, dashboards, and applications. • Proactively build relationships with users, identify gaps in current use cases, and propose new ways to leverage the platform for operations and intelligence. • Build initial dashboards, searches, and analytic products, and coach users on how to construct their own questions, objects, and workflows in the platform. • Provide virtual or onsite implementation support, triage user requests during rollouts, and collaborate with engineering teams to resolve configuration and platform issues. • Capture and communicate detailed user feedback, pain points, and enhancement ideas to product and engineering stakeholders. • Consistently brief stakeholders on user adoption, emerging use cases, and opportunities to expand the impact of the platform.

🎯 Requisitos

• Active TS/SCI security clearance. • Strong analytical skills and the ability to turn loosely defined problems into structured questions and platform workflows. • Technical foundation with working knowledge of tools and languages commonly used with the platforms, such as Python, Java, or JavaScript/TypeScript. • Excellent communication and teaching skills, with the ability to break down complex analytical or technical concepts into simple, practical steps for end users. • Comfort working directly with military, law enforcement, or other government stakeholders; prior experience briefing senior or high-level leaders is a plus. • Ability to work independently in the field or remote environments while staying connected to central teams and processes. • Willingness to travel domestically and, when required, internationally (approximately 25% of the time, or as required by the client).

🏖️ Benefícios

• M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law. • M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits