Client Relationship Specialist

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🕒 Julho 21

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Manhattan Associates

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1990

📦 Logística

💼 Consultoria

🏭 Manufatura

Logistics • Consulting • Manufacturing

Manhattan Associates é uma líder global especializada em soluções de cadeia de suprimentos e comércio omnichannel. Suas inovações abrangem planejamento de cadeia de suprimentos, execução e gestão de comércio omnichannel, oferecendo plataformas unificadas e nativas da nuvem que aumentam a eficiência e a satisfação do cliente em diversos setores, incluindo varejo, bens de consumo e supermercados. A Manhattan Associates aproveita tecnologias avançadas, como inteligência artificial, aprendizado de máquina e plataformas orientadas a API para otimizar soluções de inventário, gestão de pedidos, transporte e atendimento ao cliente. Os produtos da empresa são projetados para oferecer experiências integradas e sem falhas nos canais de varejo digital e físico, auxiliando na capacitação da força de trabalho e na eficiência operacional.

Descrição

• Run routine reports and conduct preliminary analysis of data • Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients. Become familiar with data analysis and the usage of the company’s analytical tools and capabilities. • Provide clients with standard reports and respond to requests for basic ad hoc reports. May conduct preliminary analysis of the data • Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building • Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients • Learn the systematic problem solving processes used in Client Service • Learn the use of company services

🎯 Requisitos

• Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience • Strong interpersonal skills • Effective time management skills • Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email • Strong analytical and organization skills • Superior written and verbal communications skills, coupled with highly developed interpersonal skills. • High degree of flexibility, motivation and drive • Demonstrated problem solving skills • Ability to learn and develop business and data-analysis skills • Ability to interact effectively with clients, managers, and coworkers • Ability to perform multiple tasks in deadline-driven environment • Proactive and positive attitude with diplomacy; willingness to take responsibility • Must be a self-starter, flexible, and highly detail-oriented • Ability to collaborate effectively with personnel at all levels • Self-motivated for continued learning and growth • Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting • Exceptional quality of work and attention to detail with a high degree of organizational ability • Build credibility with the client team by delivering consistently and meeting expectations

🏖️ Benefícios

• Health, Dental & Vision Plans • 401(k) Savings Plan • Flexible Benefits Plan • Life & Accidental Death & Dismemberment Insurance • Disability Income Plan • Paid Time Off (PTO) including Vacation, Sick and Holiday