Client Success Manager

🕒 Julho 19

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $80.000 - $110.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤝 Parceiro de Cliente

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Marathon Health

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

💼 Consultoria

📦 Logística

🛡️ Seguros

💰 Private Equity Round - Marathon Health em 2019-10

Consulting • Logistics • Insurance

A Marathon Health é uma empresa de serviços de saúde que oferece cuidados primários avançados e soluções de saúde ocupacional personalizadas e focadas no empregador. Eles operam centros de saúde no local, próximos a locais de trabalho, centros de saúde em rede e serviços de saúde primária e comportamental virtual, além de oferecer gerenciamento de saúde populacional, gerenciamento de medicamentos e coaching de estilo de vida para melhorar os resultados e reduzir os custos de saúde do empregador. A Marathon Health faz parcerias com empregadores, sindicatos e planos de saúde para adaptar modelos de atendimento que aumentem o engajamento, reduzam a utilização de pronto-socorro e internação e ofereçam retorno sobre investimento mensurável.

Descrição

• Develop and maintain a strong and lasting client and broker/consultant partnership with assigned small to medium size clients • Participate in new health center implementations planning and launch alongside the Sales team, local operations leadership and Implementation Team • Manage contractual requirements including renewal terms and successfully renew clients at targeted escalation • Identify and target revenue growth opportunities with existing clients including new member populations, health centers, products, and services • Collaborate closely with Client Success Directors (CSDs) for day-to-day leadership, mentorship, and escalation support • Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client

🎯 Requisitos

• Bachelor’s degree in Business or Healthcare Administration • 2–5 years in healthcare, health insurance, brokerage/consulting, or direct HR/benefits • Experienced in developing and delivering presentations • Proficiency in use of Microsoft Office, Tableau and CRM products (Salesforce experience preferred) • Willingness to travel up to 50%

🏖️ Benefícios

• FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care • Choice of 2 medical plans, 2 dental plans, and vision coverage • Unlimited free mental health benefits and EAP resources • Rewards for challenges and healthy lifestyle activities • Family-building and hormonal health benefits and paid parental leave • Generous PTO or FTO, Paid Holidays + A Day for What Matters • Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting • Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable