Automotive Digital Retail Implementation Manager

🕒 Agosto 13

❄️ Minnesota – Remoto

infoinfo

💵 $80.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Maritz

Maritz

1001 - 5000 funcionários

Fundada em 1894

📣 Marketing

📦 Logística

🏥 Saúde

Marketing • Logistics • Healthcare

As pessoas impulsionam os negócios, e a Maritz sabe o que motiva as pessoas. Usamos nosso profundo conhecimento em ciência comportamental, combinado com insights de dados e análises, para resolver desafios de negócios para nossos clientes da Fortune 500.\n\nO portfólio de empresas B2B da Maritz aumenta a lealdade do cliente, a experiência do funcionário e o desempenho de vendas por meio de uma variedade de serviços e soluções de software, abrangendo pesquisa, incentivos, recompensas, design de experiências, estratégia criativa, viagens de incentivo, reuniões e eventos.

Descrição

• Serve as the primary point of contact for dealerships using an OEM Digital Retailing system • Act as subject matter expert on the OEM program, dealership operations, and automotive retail best practices • Lead and facilitate user training and ongoing support throughout the implementation lifecycle • Ensure dealership personnel meet turnaround times for critical implementation milestones • Identify and mitigate implementation risks • Build partnerships with dealership teams through in-person and virtual consultations, coaching, and training • Deliver presentations and product demonstrations • Develop actionable plans aligned with dealership processes and operational needs • Partner with integrated vendors to support program success • Document, communicate, and escalate issues and concerns • Monitor performance metrics and use data and analytics to identify opportunities • Participate in performance reviews and strategic planning sessions • Prioritize high-impact activities and maintain alignment with goals • Manage travel and program-related expenses according to Maritz guidelines

🎯 Requisitos

• Background in dealership consulting or automotive retail operations • Strong understanding of the retail automotive industry, terminology, dealership structures, and workflow processes • Experience with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions • Knowledge of dealership desking or F&I processes • Ability to learn rapidly evolving digital solutions • Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments • Strong collaboration skills with Maritz teams, clients, and vendor partners • Exceptional verbal and written communication abilities • Skilled in delivering presentations, leading discussions, and addressing objections • Proficient in Microsoft Office applications • Strong analytical, problem-solving, and decision-making capabilities • Must reside in the greater Minneapolis / St. Paul, MN area • Must have permanent authorization to work in the United States; sponsorship is not provided • Ability to travel up to 70%

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid parental leave • 401k • Tuition reimbursement • Paid time off • Year end holiday closure • Flexible work environment • Work-life balance flexibility • Employee well being support

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