Lead Deployment Engineer

🕒 Junho 4

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Mashgin

11 - 50 funcionários

Fundada em 2015

🍽️ Alimentos e Bebidas

🏥 Saúde

📦 Logística

💰 $62.500.000 Series B em 2022-05

Food & Beverage • Healthcare • Logistics

A Mashgin é uma empresa líder que utiliza tecnologia de visão computacional para revolucionar a experiência de checkout em diversos setores. Suas soluções de checkout com IA permitem que os usuários registrem itens com rapidez e precisão, avaliando características dos produtos como formato, tamanho, cor, textura e reflexo, reduzindo significativamente o tempo de checkout. Análises indicam que os sistemas de self-checkout da Mashgin podem aumentar a satisfação do cliente e elevar a receita, tornando-os ideais para locais como lojas de conveniência, estádios, cafés, instituições de ensino superior e estabelecimentos de saúde. Com mais de 800 milhões de transações processadas e presença em 4. 000 locais, a tecnologia da Mashgin está abrindo caminho para checkouts mais rápidos e sem atrito em todo o mundo.

Descrição

• Mentor and develop team members at all levels, providing coaching, honest feedback, and the kind of direct conversations that help people grow professionally and technically. • Become the go-to expert on Mashgin's hardware, software, and deployment systems, a reliable resource for the team, customers, and internal partners alike. • Own and improve standard operating procedures, identifying what's working, what isn't, and what needs to be built from scratch. • Serve as a clear and reliable conduit between the team and cross-functional partners including Product, Engineering, and vendors, surfacing recurring issues and keeping the right people informed. • Travel up to 25% of the time to support new location launches and assist customers across the country.

🎯 Requisitos

• 2–4 years of experience in a lead or management role with at least 6 direct reports, ideally within a technical, field operations, or customer support environment. • You came up through the ranks, you've done the hands-on work and you lead from that experience, not around it. • Demonstrated ability to coach and develop team members, including having direct, constructive conversations with people who are well-liked or resistant to feedback. • Comfortable with up to 25% travel, including occasional last-minute deployments. • Self-starter who makes sound decisions independently and doesn't need constant oversight to stay on track. • Based in or near a major airport in the West Coast or Central time zone — Chicago, Dallas, Houston, Denver, Phoenix, Los Angeles, and the Bay Area are preferred locations.

🏖️ Benefícios

• Excellent health, dental and vision insurance for you and your dependents • 401k plan • Flexible PTO policy • Catered lunch in office with fully stocked snacks and beverages • Pet insurance for your fur babies • Voluntary life insurance plan • Competitive salary and options in a small, rapidly scaling company

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