Installation Coordinator

Vaga não está no LinkedIn

🕒 Junho 25

🗽 New York – Remoto

🗽 New York – Remote

💵 $25 - $35 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Maxor National Pharmacy Services, LLC

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1926

💼 Consultoria

📦 Logística

🏥 Saúde

💰 Debt Financing em 2014-01

Consulting • Logistics • Healthcare

A Maxor National Pharmacy Services, LLC é uma empresa de saúde comprometida em transformar o cuidado farmacêutico, conectando farmácias, provedores e pacientes para aumentar o valor e melhorar os resultados de saúde. Estabelecida em 1926, emprega aproximadamente 600 farmacêuticos e técnicos em 42 estados, oferecendo diversos serviços, incluindo farmácia especializada e gerenciamento de benefícios farmacêuticos.

Descrição

• Lead end-to-end coordination of installation projects, ensuring all equipment, materials, and travel logistics are prepared and aligned with project timelines • Partner with customers and internal teams to confirm scope, expectations, and readiness prior to installation • Monitor installation progress and proactively address risks to ensure timely and successful delivery • Serve as a primary point of contact during installations and post-install support • Deliver on-site training and follow-up to ensure effective system use and minimal operational disruption • Build strong relationships with customers through responsive communication, professionalism, and timely resolution of issues • Diagnose and resolve complex hardware, software, and networking issues • Provide both remote and on-site technical support to minimize customer downtime • Perform system upgrades, repairs, and preventative maintenance on equipment • Maintain accurate records of service activities, customer interactions, and project updates using systems such as HubSpot • Create and maintain knowledge base documentation to support team efficiency and consistent service delivery • Identify opportunities to improve processes, tools, and overall service delivery • Maintain customer confidentiality and adhere to all applicable compliance and ethical business conduct standards • Complete all required training within established timeframes • Maintain regular attendance and availability, including participation in on-call support as needed • Perform other duties as assigned.

🎯 Requisitos

• Associate degree in Electronics, Computer Science, or related field, or a combination of education and relevant experience • Minimum of three (3) years of troubleshooting, hardware repair, or technical field service experience • Experience managing or coordinating installation or service projects preferred • Military experience is a plus • Ability to travel to customer locations • Strong project coordination and prioritization skills in a multi-project environment • Advanced troubleshooting capabilities across computer systems, peripherals, and networking environments • Ability to install, configure, and maintain hardware and software systems • Effective communication skills, including the ability to translate technical information for non-technical users • Demonstrated ownership and accountability for customer outcomes • Proactive problem-solving mindset with the ability to anticipate and address issues • Ability to work independently while collaborating effectively with cross-functional teams • Strong documentation and organizational skills • Customer-focused approach with a commitment to service excellence.

🏖️ Benefícios

• Comprehensive mental health and wellbeing resources • Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including an $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums • Company-paid basic life/AD&D, short-term and long-term disability insurance • Rx, dental, vision, other voluntary benefits, and FSA • Employer-matched 401k Plan • Comprehensive PTO plan