Manager, AV Incident Management

🕒 3 dias atrás

🚗 Michigan – Remoto

🚗 Michigan – Remote

💵 $150.000 - $225.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

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May Mobility

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

🚗 Transporte

🤖 Inteligência Artificial

Transport • Artificial Intelligence

A May Mobility é pioneira no desenvolvimento de tecnologia para veículos autônomos e soluções de transporte. Eles se concentram em criar opções de transporte público seguras, confiáveis e acessíveis, implantando ônibus sem motorista em ambientes urbanos. Suas soluções visam melhorar a mobilidade urbana, reduzir a congestão do tráfego e fornecer alternativas de transporte ecologicamente corretas. Com uma forte ênfase na segurança de pedestres e passageiros, a tecnologia da May Mobility se integra perfeitamente à infraestrutura existente das cidades para oferecer uma nova visão do transporte público.

Descrição

• Lead and continuously improve the incident management process across all AV operational sites, ensuring consistent, high-quality response to incidents of all severities. • Enable and support regulatory incident reporting, including NHTSA Standing General Order requirements and applicable state-level reporting, ensuring accurate and timely submissions. • Develop and maintain incident response standards, escalation frameworks, and operational protocols in alignment with May Mobility's safety case and risk management approach. • Design and lead a tiered incident response team structure that scales effectively with fleet growth, balancing full-time and contract resources to maintain coverage and quality. • Serve as the primary point of contact for regulators, first responders, and partners during significant incidents, coordinating response and communications in partnership with Legal and Safety leadership. • Work cross-functionally with Safety, Engineering, Legal, and Operations to ensure incidents drive systemic improvement, not just resolution. • Develop and lead the talent within the incident management team, building a clear career pathway and ensuring the team has the skills and capacity to meet operational demands. • Provide regular reporting to senior leadership on incident trends, team performance, and emerging risks.

🎯 Requisitos

• 7+ years of experience in incident management, safety operations, or crisis management within an autonomous vehicle, aviation, rail, or similarly regulated industry. • Direct experience owning regulatory incident reporting to federal or state transportation authorities. • Demonstrated experience designing and implementing escalation structures and on-call coverage models for 24/7 operations. • Proven track record working across Safety, Engineering, Legal, and Operations functions at a senior level. • Experience building and leading small, high-performing teams in a fast-paced operational environment.

🏖️ Benefícios

• Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. • Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. • Rich retirement benefits, including an immediately vested employer safe harbor match. • Generous paid parental leave as well as a phased return to work. • Flexible vacation policy in addition to paid company holidays. • Total Wellness Program providing numerous resources for overall wellbeing