Field Account Representative

Vaga não está no LinkedIn

🕒 Maio 28

🌴 South Carolina – Remoto

🌴 South Carolina – Remote

💵 $73.650 - $76.650 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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McKesson

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1833

⚕️ Seguro de Saúde

💊 Farmacêutico

🧬 Biotecnologia

Healthcare Insurance • Pharmaceuticals • Biotechnology

A McKesson é uma líder diversificada em saúde, especializada em distribuição farmacêutica, suprimentos médicos e serviços de saúde. Suas soluções facilitam o acesso de pacientes a terapias transformadoras, apoiam operações eficientes para farmácias, sistemas de saúde e clínicas, e abordam questões críticas como a escassez de medicamentos por meio de uma cadeia de suprimentos resiliente. A McKesson oferece serviços abrangentes como software de gestão de farmácias, consultoria e soluções tecnológicas para práticas especializadas, focando em melhorar os resultados de saúde e promover a indústria farmacêutica. Eles trabalham em estreita colaboração com empresas biofarmacêuticas para melhorar o acesso a medicamentos, adesão e comercialização, enquanto apoiam práticas oncológicas e biofarmacêuticas por meio de insights orientados por dados e evidências do mundo real.

Descrição

• Serve as the primary on-site representative for McKesson at customer locations • Build strong, professional relationships as a trusted partner and problem solver • Maintain composure and professionalism when addressing customer concerns or service issues • Support new customer onboarding, including: • Assisting with initial setup and ordering processes • Being physically present during early shipments and go-live activities • May assist with unboxing and basic setup of equipment/supplies when needed to ensure a smooth start • Be on-site to oversee shipment arrivals and validate order accuracy • Identify and resolve discrepancies, including: • Missing items • Damaged shipments • Backorders • Act as liaison between customer and warehouse/logistics teams to track and resolve issues quickly • Execute service visits at assigned health system customer locations • Reinforce the McKesson value proposition to local stakeholders • Support implementation of contract expectations, account plans, and customer-specific strategies • Drive customer satisfaction through: • Service level performance • Responsiveness • Reliability and follow-through • Introduce new products as driven by formulary changes and product conversions • Educate customer staff on ordering systems and product usage • Support alignment to formulary adherence and utilization goals

🎯 Requisitos

• Bachelor’s degree or equivalent experience preferred • Minimum 2+ years of relevant experience (customer-facing, operations, or field support) • Valid Diver’s License: 7 year Motor Vehicle Report completed during pre-employment • Proven successful in providing a hands-on, solution- oriented approach • Ability to remain professional and composed in high-pressure situations • Demonstrated urgency and responsiveness —understands that follow-up must be timely and proactive • Excellent communication and relationship-building skills • Comfortable working independently in a field-based environment • Strong organizational skills with attention to detail • Proficiency in MS Office and familiarity with ordering/technology systems

🏖️ Benefícios

• 16 Days PTO • 12 Paid Holidays • Company Matched 401K • Health Benefits available the 1st of the month after starting