Manager, Field Enablement

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 12%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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MDVIP

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2000

🏥 Saúde

☁️ SaaS

👥 B2C

💰 Private equity em 2005-01

Healthcare • SaaS • B2C

MDVIP é uma empresa de associação de saúde baseada nos EUA que oferece cuidados primários personalizados por meio de uma rede de médicos afiliados. Os membros pagam uma taxa anual (com opções para pagamento a cada 3, 6 ou 12 meses) para ter acesso a um médico dedicado que gerencia um painel de pacientes menor (cerca de 600 pacientes), permitindo consultas mais longas, agendamentos para o mesmo dia ou dia seguinte, disponibilidade após o horário comercial e um abrangente Programa Anual de Bem-Estar que inclui exames laboratoriais avançados, triagens detalhadas e um plano de cuidados personalizado. A MDVIP complementa o seguro existente/Medicare, cobrando serviços de rotina e de especialistas/hospital através do seguro, enquanto a taxa de associação cobre a experiência aprimorada nos cuidados primários e o programa de bem-estar. A empresa também conecta os membros a Centros de Excelência Médica (como Cleveland Clinic, Mayo Clinic) para tratamento avançado e atende empregadores que buscam melhorar o bem-estar e a retenção.

Descrição

• Lead and continuously evolve MDVIP's Field Enablement function • Own and lead the Success Manager Field Enablement strategy and roadmap • Establish annual enablement objectives, success measures, and improvement initiatives • Manage governance and end-to-end processes balancing organizational needs with Success Manager responsibilities and capacity • Partner with stakeholders on affiliate and Success Manager activation calendars • Present enablement performance, recommendations, and strategic opportunities to executive leadership • Own the affiliate action planning framework and action tracking processes linked to business plans and corporate KPIs • Partner with Training to socialize planning, tracking, and execution processes • Partner with Technology to improve platforms for planning, workflows, reporting, and accountability • Translate MDVIP's value proposition into frameworks, messaging, conversation guides, playbooks, and physician-facing materials • Ensure materials meet quality, consistency, branding, and messaging standards • Equip Success Managers for retention, growth, pricing, operational, and satisfaction conversations • Establish a physician insights and best practices program • Create recurring insight reports, dashboards, and field intelligence communications • Design and govern Success Manager playbooks, tools, and methodologies • Assess field effectiveness and capability gaps and refine enablement programs • Translate complex programs, processes, and value propositions into practical field guidance • Align stakeholders around priorities, communication plans, enablement needs, and performance initiatives • Lead cross-functional working groups and governance forums • Define and monitor Field Enablement KPIs • Build reporting frameworks measuring adoption, effectiveness, and business outcomes • Evaluate physician satisfaction, physician retention, affiliate engagement, member retention, Success Manager productivity, training effectiveness, and strategic initiative adoption • Continuously improve enablement programs and tools using insights and feedback

🎯 Requisitos

• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, Organizational Development, or related field • 5+ years of progressive experience in field enablement, sales enablement, customer success, physician relations, account management, practice operations, healthcare operations, or related functions • 2+ years of experience building and leading programs, teams, or enterprise initiatives • Demonstrated experience designing operating models, governance structures, and business processes • Experience developing training & socialization programs, toolkits, playbooks, and communication strategies and programs • Strong cross-functional project management skills • Strong analytical and problem-solving capabilities • Proven ability to translate data into actionable business insights • Experience working with CRM, AI tools, reporting tools, and business performance metrics

🏖️ Benefícios

• Performance-based incentives for eligible roles • Health insurance • Dental insurance • Vision insurance • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • Paid Holidays and Personal time • Paid Sick and Family and Medical Leave time as required by law • Ongoing training and leadership development programs • Great Place to Work® culture • Inclusive and diverse workplace • Accommodation during the application or interview process