Account Manager

🕒 Março 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of MedMe Health

MedMe Health

11 - 50 funcionários

Fundada em 2019

☁️ SaaS

💊 Farmacêutico

🤝 B2B

🔥 Investimento no último ano

💰 Debt Financing - MedMe Health em 2025-08

SaaS • Pharmaceuticals • B2B

A MedMe Health é um fornecedor de SaaS que oferece um sistema operacional para farmácias, simplificando os fluxos de trabalho para prestar serviços clínicos baseados em agendamento em escala. A plataforma auxilia as farmácias a gerenciar relacionamentos com pacientes, agendar e conduzir serviços clínicos e diversificar receitas por meio de ferramentas de software — enquanto deixa claro que não é uma farmácia ou fabricante de medicamentos.

Descrição

• Own end-to-end relationships with a portfolio of US customers, serving as the primary point of accountability for adoption, retention, and expansion • Drive account growth through new product adoption, additional locations, expanded programs, and broader organizational rollouts • Partner closely with Customer Success and Sales to ensure clean handoffs, aligned expectations, and continuity across the customer lifecycle • Lead customers through implementations, pilots, and phased rollouts as MedMe launches new capabilities or enters new states • Coordinate with Product, Customer Success, and Operations to define success criteria, timelines, and next steps for pilots and expansion initiatives • Work closely with Product during new launches and market expansion, bringing real-world customer use cases, state-level nuance, and workflow context into rollout planning

🎯 Requisitos

• 4+ years of managing complex mid-market (typically regional) and enterprise (typically national) healthcare accounts • Strong understanding of pharmacy operations at scale, including how large organizations standardize workflows, manage change, and roll out technology across many locations • Comfortable operating in regulated healthcare environments, with practical experience accounting for state-level regulations, compliance requirements, and risk considerations that shape customer behavior • Driven account expansion from within existing customers, through product adoption, additional locations, or broader organizational rollouts • Familiar with identifying where a product becomes embedded into operational workflows, creating stickiness, reliance, and durable account growth • Clear communication skills and ability to navigate complex situations

🏖️ Benefícios

• Comprehensive Health Benefits : Comprehensive health insurance coverage including medical, dental, and vision • Professional Development : We support your growth with a yearly budget dedicated to learning opportunities • Work-from-Home Stipend : A dedicated stipend to help set up and maintain your ideal home office • Office Closure for Holidays : Enjoy 1-2 weeks of company-wide office closure during the holidays • Company Retreats : Participate in exciting on-site team retreats for collaboration and bonding

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