Project Manager, Cable Testing and Diagnostics

🕒 Setembro 26, 2025

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Megger

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1888

⚡ Energia

🔧 Hardware

📡 Telecomunicações

Energy • Hardware • Telecommunications

A Megger é uma provedora líder de equipamentos e soluções para testes elétricos, especializada em produtos para diversos setores da indústria de energia. Suas ofertas incluem localização de falhas em cabos, testes de isolamento elétrico, dispositivos de diagnóstico e monitoramento para veículos elétricos e sistemas de energia renovável. Com forte foco em melhorar a eficiência da rede por meio de insights orientados por dados, a Megger integra tecnologias avançadas como imagem acústica para detectar descargas parciais elétricas e outros potenciais riscos, facilitando a gestão de infraestrutura durável e sustentável.

Descrição

• Serve as the bridge between the customer and technical teams, providing hands-on support, troubleshooting, and guidance • Assist customer specification for cable van products and maintain the cable van production schedule • Communicate with customers from project inception to implementation and foster long-term relationships • Lead onboarding process for new customers and ensure seamless transition from sales to product implementation • Work closely with clients to understand unique needs, customize product configurations, and provide training and ongoing support • Act as primary point of contact throughout product lifecycle; address inquiries and proactively troubleshoot issues • Build and maintain strong, long-lasting relationships with key stakeholders at customer organizations • Work with product development team to implement customer-specific requirements and provide customer feedback to improve products • Assist customers with product configuration adjustments as needs evolve • Drive customer retention, identify upsell opportunities, and support the renewal process • Advocate for customer needs in product strategy meetings and foster a customer-first culture • Track and analyze customer metrics (product usage, support tickets, satisfaction surveys) and provide regular reports to management

🎯 Requisitos

• Bachelor’s degree in business, engineering, or a related field (or equivalent experience) • Proven experience (3+ years) in a project manager or account management role, ideally with custom or complex product systems • CAPM/PMP • Strong understanding of technical products and ability to explain complex concepts to non-technical stakeholders (including partial discharge (PD) testing, Very Low Frequency (VLF) Testing, Tan Delta, and cable fault location) • Proven experience managing large-scale projects exceeding $1M in revenue within the electric utility and electrical manufacturing industries • Experience with underground cable testing, diagnostic projects, and field knowledge of cable testing for North America (desired) • Excellent communication and interpersonal skills • Highly organized with the ability to manage multiple projects simultaneously and prioritize effectively • Strong problem-solving skills and ability to think critically under pressure • Experience with CRM software and customer success tools • Ability to work independently and collaborate cross-functionally with sales, product, and engineering teams • A passion for helping customers achieve their project goals and ensuring a positive product experience