Account Supervisor

🕒 Setembro 17

🏄 California – Remoto

infoinfo

💵 $94.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Mixte Communications

11 - 50 funcionários

Fundada em 2008

📣 Marketing

💼 Consultoria

🌍 Impacto Social

Marketing • Consulting • Social Impact

A Mixte Communications é uma agência de marketing digital e relações públicas focada em justiça social. A agência combina expertise em marketing digital e relações públicas para ajudar líderes e organizações que advogam por saúde, justiça e liberdade a mudarem corações, mentes e sistemas. Os serviços principais incluem comunicações internas e digitais, gerenciamento de redes sociais, branding, desenvolvimento de mensagens, comunicações de base e defesa, e suporte de extensão de equipe para clientes que trabalham na construção de comunidades mais saudáveis e justas.

Descrição

• Act as the Principal’s eyes and ears on client accounts and the team • Report to a Principal and collaborate daily with Directors, the Communication Manager, and Strategists • Act as a strategic thought partner with the Principal on 3–5 client accounts • Draft strategies and Momentum Models • Lead a portfolio of 3–5 client accounts and develop long-term client relationships • Ensure billing stays within approved client budgets • Allocate team-member tasks and assigned hours • Maintain cumulative staff hours within 5% of each client’s budget • Facilitate collaboration and identify creative solutions to complete projects • Prioritize public relations, digital community building, and strategic communications tasks • Match team members to tasks and anticipate project capacity needs • Anticipate and respond to client concerns • Help develop solutions for processes, trends, company-wide systems, and shared client/team needs • Schedule, lead, and document creative-team and client meetings • Track project progress against goals, objectives, and timelines • Develop and manage complex project timelines, workloads, and deliverables • Collaborate with strategists to develop high-quality client work advancing social justice issues • Review incoming requests and briefs and obtain additional information as needed • Oversee communications deliverables, including client strategy, campaign briefs, messaging frameworks, audience personas, creative assets, and written content • Cultivate and earn new business through proposals and outreach goals

🎯 Requisitos

• Must currently reside in either the San Diego or Atlanta metropolitan areas; relocation is not being considered • At least 6 years of experience in a communications or marketing agency (non-negotiable) • At least 4 years of proven supervisory experience managing 4–6 mid-level professionals • Exceptional decision-making, organizational skills, attention to detail, urgency, and follow-through • Exceptional communication and public speaking skills • Experience in Asana, Slack, and Google Workspace preferred • Demonstrated commitment to equity, cultural humility, and learning • High emotional intelligence and long-term relationship-building ability • Experience working in an agency setting • Experience in a 100% remote working environment • Ability to give and receive direct feedback and challenge ideas • 30-second video explaining why you are the right candidate

🏖️ Benefícios

• Four-day work week • Paid winter break between Dec 25 and New Years • Fully remote work environment • Access, equal opportunity, and reasonable accommodation for individuals with disabilities

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