Sales Operations Business Partner

🕒 Abril 15

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ModMed

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🤝 B2B

☁️ SaaS

🤖 Inteligência Artificial

B2B • SaaS • Artificial Intelligence

A ModMed é uma empresa de tecnologia em saúde que fornece software de prontuário eletrônico (EHR) específico para especialidades, gerenciamento de consultórios, gerenciamento de ciclo de receita, análise e ferramentas de comunicação com pacientes para práticas médicas. A plataforma deles integra recursos movidos por IA—como o ModMed Scribe—para documentação clínica, automação de fluxo de trabalho, assistência de faturamento e engajamento de pacientes, ajudando médicos especialistas a otimizar operações e melhorar a eficiência. A ModMed foca em atender práticas especializadas (dermatologia, oftalmologia, gastroenterologia, ortopedia, ginecologia, etc. ) com integração, suporte e integrações (API FHIR, telemedicina, processamento de pagamentos).

Descrição

• Own and drive GTM territory planning and alignment within Salesforce to develop a scalable structure. • Manage full-year territory account ownership and ensure data accuracy. • Problem-solve account and territory alignment questions and manage Salesforce cases while driving clear GTM rules of engagement. • Oversee Sales GTM hierarchy management to ensure role and team alignment across systems. • Define and document the "laws" for lead ownership and handoffs through GTM Rules of Engagement. • Integrate sales methodologies, such as MEDDICC or Challenger, directly into the sales process. • Manage the weekly forecast commit cadence and perform necessary risk assessments. • Partner with the Systems team by documenting Business Requirements for necessary infrastructure builds. • Proactively identify, lead, and assist with the operational deployment of sales process improvement initiatives. • Define pipeline hygiene standards to ensure "good" data for the Analytics team. • Lead initiatives for data hygiene, reporting accuracy, and CRM governance. • Manage month-end close activities, including Salesforce data normalization for bookings. • Facilitate QBRs and Account Reviews to provide high-level sales data and performance analysis. • Collaborate with GTM Innovation and Analytics teams to drive automation improvements and reporting insights. • Support seller strategy by defining what a "productive" representative looks like and partnering with Enablement to shorten time-to-productivity. • Conduct tool audits to evaluate ROI and identify gaps in the current sales technology stack.

🎯 Requisitos

• 5 to 7+ years of relevant experience in Revenue Operations or Sales Operations at a mid-sized to large SaaS organization. • Bachelor’s Degree required (preferred fields include Business, Finance, or Accounting). • High proficiency with CRM platforms (Salesforce is required; Clari experience is a plus). • Strong skills in Excel/Google Sheets and PowerPoint/Google Slides for data analysis and presentation. • A proven track record of leading complex, cross-functional projects from initial problem definition through execution. • Demonstrated experience owning operational cadences such as forecasting, pipeline reviews, territory planning, and business reviews. • Experience designing and implementing sales programs and strategies that drive organizational productivity. • Strong written and verbal communication skills with the ability to influence stakeholders at multiple levels. • Highly analytical, adaptable, and capable of influencing without authority in a fast-paced environment.

🏖️ Benefícios

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account, and Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities; dog-friendly HQ (US) • Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters