Admission Specialist

Vaga não está no LinkedIn

🕒 4 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏱ Meio Período

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

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Movable Ink

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

📣 Marketing

✈️ Turismo

🏨 Hospitalidade

💰 $55.000.000 Series D em 2022-04

Marketing • Travel • Hospitality

A Movable Ink é líder em marketing personalizado, utilizando IA e automação para entregar conteúdo sob medida para clientes por meio de diversos pontos de contato, como e-mail e celular. Suas soluções, incluindo o Movable Ink Studio e o Da Vinci, capacitam os setores de varejo, serviços financeiros, organizações de mídia e viagens & hospitalidade, transformando dados em experiências únicas para os clientes em tempo real. A empresa colabora com uma vasta rede de parceiros estratégicos, aprimorando tecnologias de marketing existentes para alcançar resultados notáveis em receita e engajamento do cliente. A experiência da Movable Ink é endossada por estudos, como o estudo Total Economic Impact™ da Forrester Consulting, que destacam benefícios financeiros significativos para os usuários. Através de seu uso inovador de IA, a Movable Ink impulsiona a personalização em próximo nível e o desempenho de marketing.

Descrição

• Serve as the primary point of contact for prospective families regarding enrollment requirements, tuition, financial aid, and program offerings • Manage the admissions process from initial inquiry through enrollment completion • Review and verify enrollment documents, including proof of residency and transcripts • Collaborate with Educational Concierge, marketing, recruitment, and customer service teams • Maintain accurate admissions and family interaction records in SIS and CRM platforms • Conduct virtual open houses and information meetings • Stay current on state-specific ESA programs and financial aid opportunities • Manage, prioritize, respond to, and escalate CRM customer service tickets • Provide ongoing nurture and support to prospective families until an enrollment decision • Track and report admissions metrics including response times, conversion rates, and family engagement • Analyze data and trends to improve admissions and customer service processes • Ensure prospect and family data is accurately entered and regularly updated in the CRM • Perform other duties as assigned

🎯 Requisitos

• 2 years of experience in admissions, enrollment, student services, or a related field, preferably in an online or private school setting • Proficiency with student information systems (SIS), CRM platforms, and Microsoft Office/Google Suite • Familiarity with education savings accounts (ESAs), financial aid, or tuition assistance programs is a plus • Strong customer service and communication skills • Strong organizational, detail-orientation, and data management skills • Experience with CRM platforms and customer service tickets is a plus • Bilingual speaker and writer required • High school diploma required • Annual influenza vaccination or approved medical/religious exemption required as a condition of employment • Must be authorized to work for any employer in the United States • Employment visa sponsorship is unavailable

🏖️ Benefícios

• Company-provided laptop • Remote work arrangement • Educational Concierge access for families • Goal-oriented student milestone tracking • Community-focused virtual learning • Annual influenza vaccination or approved medical/religious exemption as a condition of employment