Integration Specialist

Vaga não está no LinkedIn

🕒 6 dias atrás

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $88.919 - $115.732 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Acuity, Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2002

💼 Consultoria

🎖️ Defesa

📦 Logística

Consulting • Defense • Logistics

Acuity, Inc. é uma consultoria de TI líder que capacita missões federais por meio da inovação e tecnologia. Em parceria com agências federais, a Acuity foca na evolução da infraestrutura de TI, permitindo a tomada de decisões baseada em dados e automatizando processos críticos para melhorar o desempenho das missões. Com expertise em áreas como evolução digital, habilitação de dados e hiperautomação, a Acuity combina tecnologia de ponta com uma abordagem centrada nas pessoas para entregar soluções sob medida que geram resultados significativos e promovem relacionamentos colaborativos.

Descrição

• Own technical setup and integrations configuration for new and existing HR Acuity customers • Ensure technical requirements are met throughout the project lifecycle • Provide clear communication, technical expertise, and proactive project management • Facilitate and manage customer data migration into the HR Acuity platform • Assist Sales and Customer Success teams with technical scoping calls • Translate customer business requirements into technical solutions and configurations • Collaborate with Product Managers to inform upcoming releases • Partner with Product and Engineering to identify and report recurring integration challenges • Provide consultative guidance using established best practices to increase customer adoption and positive outcomes • Scope and document technical processes and requirements with customers and internal teams • Manage special projects and initiatives assigned by the Manager • Provide training and support to customer-facing teams

🎯 Requisitos

• 3+ years of experience working with integrations in a technical or implementation-focused role • Track record of working directly with customers and ensuring a positive integration experience • Experience with API integrations and enterprise system connections, including REST/SOAP APIs, JSON/XML, SFTP, and webhooks • Ability to troubleshoot technical issues and communicate solutions to technical and non-technical stakeholders • Strong collaboration skills with Product, Engineering, and Sales teams • Excellent verbal and written communication • Ability to manage multiple projects and priorities • Strong problem-solving skills and ability to work under pressure • Experience developing technical documentation and training • Familiarity with CRM, ERP, HCM/HRIS, ATS, and other enterprise software ecosystems, such as Workday, ADP, UKG, SAP SuccessFactors, and Salesforce • Experience with integration/iPaaS platforms such as Workato, MuleSoft, or Dell Boomi is a plus • Bachelor's degree in a related field, or equivalent practical experience

🏖️ Benefícios

• Mission-driven culture prioritizing people, integrity, and continuous improvement • Supportive, flexible work environment with focus on work/life balance • Competitive compensation and benefits package • Professional development opportunities, including certifications, training resources, and cross-functional learning • Comprehensive medical, dental, and vision plans • FSA or HSA options • 401(k) plan with contribution matching • Paid leave for sickness, disability, or parenthood • #Allin Shares Program • Company-paid holidays • Birthday day off • Closed 4th of July week and December holiday week • 8 hours of volunteer time • Half-day summer Fridays and half-day first Fridays, based upon business needs • Unlimited PTO policy • Employee referral bonuses • Employee assistance program • Remote work environment • Onboarding, manager, leadership, and industry training • Opportunities for growth