Loss Mitigation Manager

🕒 Setembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.800 - $160.800 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

👻 Score fantasma 0%

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LoanCare

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

Consulting • Insurance • Logistics

LoanCare é uma empresa especializada no serviço de empréstimos hipotecários. Ela oferece uma gama de serviços relacionados à gestão de pagamentos de hipotecas, atendimento ao cliente para titulares de empréstimos e estratégias de mitigação de perdas. A LoanCare tem como objetivo apoiar os proprietários de imóveis na manutenção eficaz de suas contas hipotecárias, garantindo pagamentos pontuais e gerenciando quaisquer desafios financeiros potenciais.

Descrição

• Lead and manage an assigned Loss Mitigation function, including Underwriting or Closing. • Ensure achievement of productivity, quality, cycle time, and service level expectations. • Monitor pipeline performance and address process bottlenecks to improve operational efficiency. • Manage escalated borrower, client, investor, and operational issues. • Maintain advanced knowledge of Loss Mitigation products and programs, including loan modifications, deferrals, partial claims, repayment plans, and FHA, VA, USDA, GSE, and proprietary retention solutions. • Provide guidance on complex eligibility, decisioning, documentation, and execution requirements. • Support implementation of new investor products, regulatory requirements, and business initiatives. • Ensure compliance with investor, insurer, client, federal, state, and company requirements. • Partner with Compliance, Risk, and Quality teams on audit findings and process improvements. • Monitor quality performance and implement corrective action plans. • Establish and maintain operational controls to mitigate risk. • Identify opportunities to improve efficiency, borrower experience, and operational effectiveness. • Participate in system enhancements, automation initiatives, testing efforts, and process redesign. • Use performance reporting and analytics to drive operational improvements. • Assist in developing policies, procedures, and operational standards. • Manage supervisors, team leaders, and/or individual contributors. • Coach and develop employees, build bench strength and succession plans, and foster accountability, collaboration, and continuous improvement. • Perform all other duties as assigned.

🎯 Requisitos

• High School Diploma or equivalent required. • 7+ years of mortgage servicing or Loss Mitigation experience. • 5+ years of leadership experience. • Demonstrated expertise in loss mitigation underwriting, closing, or execution functions. • Comprehensive knowledge of investor and insurer programs, including FHA, VA, USDA, Fannie Mae, Freddie Mac, and proprietary products. • Advanced Loss Mitigation subject matter expertise. • Strong understanding of regulatory and compliance requirements. • Demonstrated leadership and coaching skills. • Strong analytical and problem-solving abilities. • Excellent communication and stakeholder management skills. • Ability to manage complex operational issues and drive results. • Experience implementing operational or technology initiatives preferred.

🏖️ Benefícios

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Fidelity National Financial matching 401(k) • Employee stock purchase plans • Access to mental health resources, including free Calm memberships • Wellness initiatives promoting physical and emotional well-being • Employee recognition programs celebrating achievements and milestones • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Flexibility to work remotely • Resources and support for career growth