Senior Remediation Specialist

🕒 Setembro 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $20 - $34 / hora

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 0%

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LoanCare

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

Consulting • Insurance • Logistics

LoanCare é uma empresa especializada no serviço de empréstimos hipotecários. Ela oferece uma gama de serviços relacionados à gestão de pagamentos de hipotecas, atendimento ao cliente para titulares de empréstimos e estratégias de mitigação de perdas. A LoanCare tem como objetivo apoiar os proprietários de imóveis na manutenção eficaz de suas contas hipotecárias, garantindo pagamentos pontuais e gerenciando quaisquer desafios financeiros potenciais.

Descrição

• Manage the loan remediation pipeline by tracking, prioritizing, and updating assigned cases • Collect, verify, and image required documentation in compliance with regulatory and internal guidelines • Follow up with internal teams and third-party vendors to obtain documentation and remediate outstanding issues • Validate borrower information, loan terms, and remediation actions before finalizing updates or decisions • Review loan files for completeness and compliance with policies and regulations • Own assigned cases and drive them to resolution with minimal supervision • Analyze complex loan scenarios and develop practical remediation solutions • Collaborate with lines of business and stakeholders to coordinate efforts and identify process improvements • Communicate strategically with leaders and stakeholders to ensure transparency, alignment, and timely decisions • Mentor and assist junior-level employees • Perform other duties as assigned

🎯 Requisitos

• High School Diploma or equivalent • 3+ years in a supporting role within Loss Mitigation or related functions such as Underwriting, Closing or Quality Assurance • Strong working knowledge of Microsoft Office Suite, including Excel, Word, and Outlook • Ability to learn proprietary loan systems • Demonstrated accuracy in reviewing and correcting loan documents for compliance and error prevention • Effective verbal and written communication with stakeholders at all organizational levels • Ability to organize, track, and verify loan documentation across multiple systems and formats • Experience with precise data entry and maintaining consistency across systems • Ability to multitask, prioritize, work independently with minimal supervision, and meet deadlines • Ability to adapt to changing processes, procedures, regulatory requirements, and internal workflows • Ability to quickly grasp concepts, make sound decisions, and resolve issues efficiently • Associate’s degree in business, finance, or related field (desired) • Understanding of underwriting criteria for FHA, VA, and conventional mortgages (desired) • Experience conducting root cause analysis to identify issues, determine corrective actions, and improve remediation processes (desired)

🏖️ Benefícios

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Fidelity National Financial matching 401(k) • Employee stock purchase plans • Mental health resources, including free Calm memberships • Wellness initiatives promoting physical and emotional well-being • Employee recognition programs • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Flexible remote work • Resources and support for career growth • Virtual engagement opportunities