Data Analyst, Retention

🕒 Abril 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

📉 Analista de Dados

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Ollie

Ollie

51 - 200 funcionários

👥 B2C

🛍️ Comércio Eletrônico

B2C • eCommerce

A Ollie é uma empresa de alimentos para animais de estimação que se especializa em fornecer alimentos de alta qualidade, de nível humano, para cães. Seus produtos são feitos de carnes, frutas, vegetais e grãos inteiros, cuidadosamente selecionados, sem sabores artificiais, subprodutos ou enchimentos prejudiciais. Projetadas para oferecer nutrição equilibrada e orientada pela ciência, as refeições da Ollie são formuladas por veterinários para atender a todas as fases da vida dos cães. Seus alimentos são minimamente processados e preparados em instalações nos EUA, garantindo padrões de qualidade e segurança premium.

Descrição

• Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through: • - Exploratory analytical projects that identify actionable learnings & create high-value hypotheses • - Hypothesis & initiative valuation to inform prioritization • - Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning • Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas • Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience

🎯 Requisitos

• 2+ years of experience in data analytics,business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business • You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems • You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions • You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake) • You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently • You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats • Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business

🏖️ Benefícios

• Competitive salary • Sponsored 401k program with employer match up to 4% • Comprehensive health coverage including medical, dental and vision • Unlimited vacation policy that you're encouraged to use • Paid parental leave • 1-week paw-ternity leave for new dog parents • Free Ollie subscription • Inspiring pack members!

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