Principal Engineer

🕒 Agosto 11

🇮🇳 Índia – Remoto

⏰ Tempo Integral

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

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Nagarro

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

Nagarro é um líder global em engenharia digital e consultoria de tecnologia. A empresa ajuda os clientes a se tornarem negócios inovadores e digitais, aproveitando a tecnologia para impulsionar avanços nos negócios. Conhecido por sua agilidade empreendedora e mentalidade CARINHOSA, a Nagarro oferece uma ampla gama de serviços, incluindo engenharia digital, soluções empresariais inteligentes e serviços de experiência e design. Com mais de 17. 900 funcionários em 37 países, a Nagarro colabora com líderes do setor para acelerar a digitalização e a inovação orientada pela tecnologia.

Descrição

• Define and execute the vision, roadmap, governance model, and operating framework for the ServiceNow Center of Excellence (CoE) • Establish standards, best practices, reusable design patterns, and governance mechanisms across the platform • Lead architecture, design, and implementation of ServiceNow solutions across enterprise functions • Drive adoption of App Engine and low-code/no-code capabilities • Lead implementation and adoption of AI-powered capabilities including Now Assist, Predictive Intelligence, Virtual Agent, AI Search, and Automation Engine • Develop and maintain reusable accelerators, integration frameworks, workflows, APIs, templates, and automation components • Promote platform scalability, standardization, governance compliance, and asset reusability • Collaborate with business and technology stakeholders on automation and AI-driven transformation opportunities • Enable citizen development while ensuring security, governance, and architectural compliance • Build, mentor, and lead high-performing cross-functional teams • Establish training programs, playbooks, and best practices for ServiceNow adoption and development • Evaluate emerging ServiceNow capabilities and drive continuous platform innovation • Monitor platform usage, adoption, automation outcomes, and accelerator utilization for continuous improvement • Lead innovation initiatives, hackathons, and internal accelerator programs to maximize business value from the ServiceNow platform

🎯 Requisitos

• 12+ years of total experience • Strong experience leading and establishing a ServiceNow Center of Excellence (CoE) • Hands-on expertise with ServiceNow App Engine for low-code/no-code application development • Strong experience with ServiceNow AI capabilities, including Now Assist, Predictive Intelligence, Virtual Agent, AI Search, and Automation Engine • Extensive experience across ITSM, ITOM, ITAM, GRC, and CSM modules • Strong understanding of ServiceNow platform architecture, governance, scalability, and best practices • Proven experience building reusable accelerators, frameworks, workflows, integrations, APIs, templates, and automation assets • Strong expertise in ServiceNow integrations, scripting, and platform customization • Experience driving platform standardization, governance, and enterprise-wide adoption • Experience enabling and governing citizen development initiatives • Strong leadership experience managing architects, developers, administrators, and business analysts • Experience working in Agile environments and enterprise digital transformation programs • Excellent stakeholder management, communication, problem-solving, and decision-making skills • Bachelor’s or master’s degree in computer science, Information Technology, or a related field • ServiceNow certifications such as CSA, CIS, CAD, CTA, App Engine, or AI certifications are preferred

🏖️ Benefícios

• Remote work • Dynamic and non-hierarchical work culture • Training programs, playbooks, and best practices for ServiceNow adoption and development