Senior Staff Engineer, ServiceNow – HAM

🕒 Agosto 13

🇮🇳 Índia – Remoto

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

👻 Score fantasma 10%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Nagarro

10.000+ funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

Nagarro é um líder global em engenharia digital e consultoria de tecnologia. A empresa ajuda os clientes a se tornarem negócios inovadores e digitais, aproveitando a tecnologia para impulsionar avanços nos negócios. Conhecido por sua agilidade empreendedora e mentalidade CARINHOSA, a Nagarro oferece uma ampla gama de serviços, incluindo engenharia digital, soluções empresariais inteligentes e serviços de experiência e design. Com mais de 17. 900 funcionários em 37 países, a Nagarro colabora com líderes do setor para acelerar a digitalização e a inovação orientada pela tecnologia.

Descrição

• Implement ServiceNow solutions across global locations with the ServiceNow team • Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM • Design, develop, and implement ServiceNow integrations • Understand business needs and align them with standardized processes and solution design • Develop and implement technical solutions on the ServiceNow platform • Perform component integration testing and ensure quality delivery • Configure and customize ServiceNow applications based on business requirements • Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS • Collaborate with cross-functional teams to ensure successful project delivery • Troubleshoot and resolve technical issues on the ServiceNow platform • Ensure adherence to ServiceNow best practices and continuous improvement initiatives • Participate in design reviews and code reviews, and provide technical recommendations

🎯 Requisitos

• 7+ years of experience • Strong experience in ServiceNow ITAM, HAM, SAM, ITSM, and integrations • Hands-on experience designing and implementing ServiceNow integrations • Experience with ServiceNow Asset Management processes and best practices • Experience with ITOM or CSM modules and ITIL knowledge • ServiceNow SPM certification is mandatory • Strong understanding of ITAM, HAM, SAM, and ITSM modules • Ability to translate business requirements into technical solutions • Experience developing and implementing technical solutions and performing integration testing • Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS • Strong problem-solving, communication, and stakeholder management skills • Ability to work in a global delivery environment • Bachelor’s or master’s degree in computer science, Information Technology, or a related field

🏖️ Benefícios

• Remote work • Dynamic and non-hierarchical work culture

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