Director, Medical Operations

🕒 Junho 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $204.000 - $255.000 / ano

⏰ Tempo Integral

🔴 Especialista

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Natera

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2004

🧬 Biotecnologia

⚕️ Seguro de Saúde

💊 Farmacêutico

Biotechnology • Healthcare Insurance • Pharmaceuticals

A Natera é líder global em tecnologia de testes de DNA livre de células (cfDNA), especializada em testes e diagnósticos genéticos não invasivos. As soluções inovadoras da empresa concentram-se em áreas como triagem pré-natal, detecção de câncer e monitoramento de transplantes de órgãos. Ao utilizar bioinformática avançada e análise de DNA, a Natera oferece a profissionais de saúde e pacientes informações essenciais para decisões médicas mais embasadas.

Descrição

• Serve as the physician-facing point of medical contact for ordering providers, applying clinical judgment to resolve questions and concerns that require a physician's perspective. • Provide medical leadership to the internal teams that support ordering physicians, translating clinical context into operational decisions. • Lead the development and optimization of physician onboarding and ordering workflows to ensure a seamless ordering experience for physicians. • Identify and address clinical and operational barriers that impact physician adoption, utilization, and retention. • Partner with Medical Affairs, Laboratory, and commercial cross-functional teams to improve end-to-end clinical and operational processes. • Provide medical oversight and guidance for clinical experience initiatives and operational improvement projects. • Analyze physician ordering patterns, operational metrics, and physician feedback to identify opportunities for process improvement. • Serve as a senior clinical and operational resource to ordering physicians for complex clinical questions and escalations. • Translate physician insights and operational challenges into actionable recommendations for Medical Affairs and business leadership. • Drive initiatives to improve specimen quality, turnaround times, ordering efficiency, and the overall quality of the physician ordering experience. • Evaluate and address challenges that contribute to provider attrition, including clinical friction, workflow inefficiencies, and ordering obstacles.

🎯 Requisitos

• MD degree required, with clinical training sufficient to engage ordering physicians as a credible peer; completion of residency or additional post-graduate clinical training preferred but not required. • Strong understanding of physician workflows and the clinical decision-making and realities of practice for ordering providers. • Credibility to engage practicing physicians peer to peer, physician to physician. • Experience in healthcare operations, payer organizations, healthcare consulting, hospital administration, or process improvement functions preferred. • Demonstrated ability to improve healthcare delivery, operational efficiency, or physician experience. • Strong cross-functional leadership and stakeholder management skills. • Ability to analyze complex operational challenges and develop scalable solutions. • Experience working across medical, operational, and commercial teams is highly desirable. • This role is best suited for a physician who understands the ordering provider's perspective firsthand but has built a career focused on healthcare operations, process improvement, consulting, or system optimization rather than maintaining an active clinical practice.

🏖️ Benefícios

• Competitive Benefits • Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. • Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. • We also offer a generous employee referral program!