Outreach Specialist

🕒 Julho 15

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Nest Health

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2021

🏥 Saúde

🧘 Bem-estar

🌍 Impacto Social

Healthcare • Wellness • Social Impact

A Nest Health é uma clínica de saúde familiar completa que oferece cuidados primários, pediátricos e serviços de saúde comportamental/mental em casa e via telemedicina para famílias. Eles fazem parceria com planos de saúde participantes para fornecer atendimento sem custo adicional para membros da família elegíveis, oferecem acesso 24 horas por dia e visitas no mesmo dia ou em casa, e se concentram na coordenação de cuidados e apoios sociais (incluindo serviços maternos e para famílias de alto risco) para melhorar os resultados de populações carentes.

Descrição

• Conduct high call volume, telephonic and text outreach to eligible families to schedule and ensure completion of their initial visits with the Nest Health clinical team • Use Nest Health’s customer relations management tool to manage Nest Health eligibility lists and meet daily, weekly, and monthly targets for reaching, scheduling and completing first visits with our clinical team and family members • Identify and execute innovative activation strategies to get eligible families to select Nest as their family primary care provider • Help build, refine, and leverage reporting and dashboards to meet activation/engagement targets; prioritize different outreach modalities to eligible families; and help Nest continually refine its outreach approaches and algorithms • Participate in the development and refinement of messaging, conversation guides, and FAQs to improve the effectiveness of Nest outreach • May work flexible or extended hours to accomplish business goals

🎯 Requisitos

• 2-5 years of related experience in a telephonic sales, outreach and engagement, or customer service role required • Healthcare and/or experience with Medicaid population is a plus • Bachelor’s degree or equivalent experience preferred but not required • Experience working independently and successfully to hit ambitious sales targets preferred • Demonstrated team player who enjoys collaborating with others to meet shared goals • Entrepreneurial and creative problem solver • Engaging personality with active listening skills and ability to demonstrate empathy with people • Experience working in outreach, organizing, or coordinated campaigning • Proficiency in the use of Excel and/or CRM tools like Salesforce is preferred • Bilingual skills (esp. Spanish) is a bonus!

🏖️ Benefícios

• Health insurance • Professional development opportunities • Meaningful bonuses tied to individual and market productivity and performance • Flexible or extended hours as needed