Manager, Customer Account – Cruise Line

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🕒 Maio 4

🐊 Florida – Remoto

info

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Nestle

Nestle

5001 - 10000 funcionários

👥 B2C

🛒 Varejo

B2C • Retail

A Nestlé é uma multinacional suíça de alimentos e bebidas que produz e comercializa uma ampla gama de alimentos e bebidas embalados, incluindo café, água engarrafada, produtos lácteos, nutrição infantil, confeitaria, alimentos congelados e marcas de cuidados com animais de estimação. A empresa vende seus produtos globalmente através de canais de varejo e serviços de alimentação, opera extensas operações de fabricação e cadeia de suprimentos, e foca em iniciativas de nutrição, saúde e bem-estar.

Descrição

• Own and lead senior-level relationships with cruise line stakeholders across procurement, culinary, hotel operations, and brand experience teams • Navigate complex shipboard operations, contract structures, and deployment timelines unique to the cruise industry • Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach • Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders • Source and analyze insights and analytics to drive business decisions • Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert • Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners • Conduct thorough cost benefit analyses of high-value partnerships to assess their potential value. • Lead teams and work across marketing, category, digital, finance, and field sales to analyze business performance and shape initiatives that can be implemented successfully across system • Direct new program implementation and national account rollouts; ensuring alignment with enterprise priorities and objectives • Act as a representative for both the customer and the company when engaging with internal and external key stakeholders

🎯 Requisitos

• 4-year Bachelor’s degree • Demonstrated, direct experience working with or for cruise lines (required) • Direct B2B sales or general management at Fortune 500 companies, premium/luxury brands, food & beverage (8+ years) • National program management (3+ years) • Complex contract negotiations (3+ years) • Foundational financial acumen • Strong preference for Florida-based candidates (open to remote within Florida); periodic travel to cruise line headquarters, ports, and vessels required • Functional knowledge of marketing, operations, finance, and competitive strategy • Ability to adapt strategies, plans, and thrive in ambiguous environment • Functional knowledge of Request for Proposal (RFP) processes and proposal submissions • Skilled at simplifying complicated material to communicate in a concise and effective way

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development opportunities

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