Senior Systems Engineer, ProAV

🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $109.000 - $148.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Engenheiro de Sistemas

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NETGEAR

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1996

🔧 Hardware

🛍️ Comércio Eletrônico

📡 Telecomunicações

Hardware • eCommerce • Telecommunications

A NETGEAR é uma empresa de tecnologia especializada em produtos de rede, incluindo roteadores WiFi, sistemas mesh, modems a cabo e hotspots móveis. Ela fornece soluções de rede para casa e empresas, com foco em aprimorar a conectividade através de produtos inovadores como os roteadores Orbi e Nighthawk. A NETGEAR também oferece software de segurança, controle parental e serviços de suporte para garantir desempenho e segurança ideais das conexões de internet dos usuários.

Descrição

• Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations • Collaborate with the South Central Sales Territory Manager to ensure successful deployments • Deliver remote and on-site training covering AV-over-IP network design, switch profile selection, PTP configuration, Dante/AVB/Milan configuration, and API integration and video configuration • Develop customized training materials, system designs, and internal/external knowledge base documentation • Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments • Provide advanced on-site troubleshooting for high-profile customers experiencing complex timing, multicast, or interoperability issues • Capture logs, perform packet traces, replicate issues in lab environments, and provide real-time diagnostics • Support commissioning of AV-over-IP systems to ensure stable production performance • Resolve escalated issues involving AVB, Dante/AES67, NVX, Q-SYS, SMPTE-2059-2, PTPv2, and multicast networking • Support Sales, Business Development, and Channel teams with technical scoping and solution design • Conduct on-site and virtual product demonstrations • Assist in Bill of Materials (BOM) creation and system architecture design • Provide competitive analysis and technical positioning • Contribute technical expertise to expand NETGEAR's ProAV presence in the U.S. market • Develop and maintain internal scripts, configuration tools, and deployment utilities • Create automation tools to reduce troubleshooting time, including log analysis, profile validation, and configuration parsing • Author best practice guides, training materials, and knowledge base documentation • Represent NETGEAR at U.S. industry conferences and partner events • Deliver technical workshops and presentations • Provide advanced AV-over-IP education and roadmap overviews • Support event-based network deployments and multi-vendor interoperability demonstrations

🎯 Requisitos

• Minimum 5 years of experience in networking systems, AV-over-IP technologies, or related systems engineering roles • Deep knowledge of ProAV networking products, AV-over-IP technologies, multicast networking and IGMP, and switch profile development • Strong understanding of routing and switching fundamentals • Hands-on deployment experience with AVB, Dante, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks • Field experience troubleshooting complex AV-over-IP systems • Independent lab development and advanced technical self-study • Bachelor's degree preferred but not required • Industry certifications such as CCNA, CWNA, AVIXA CTS, Dante, or AVB are beneficial but not required • Experience working in a Solutions Architect or Systems Engineering capacity preferred • Must be willing to travel up to 60% within the South Central U.S. region.

🏖️ Benefícios

• Offers Equity • Offers Commission