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Technical Manager

🕒 Novembro 3

🧀 Wisconsin – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Publicada na página de carreiras da Network Health WI, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Novembro 3

Ainda aberta no site da Network Health WI. Verificada 1 hora atrás.

Logo of Network Health WI

Network Health WI

201 - 500 funcionários

Fundada em 1982

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Network Health WI é uma provedora de seguros de saúde com sede em Wisconsin, oferecendo uma variedade de opções de cobertura, incluindo Medicare Advantage, planos individuais e familiares, e planos de saúde para grupos empresariais. Com mais de 41 anos de experiência, a Network Health é dedicada a construir comunidades fortes e saudáveis, fornecendo soluções de saúde acessíveis e adaptadas às necessidades de seus membros. A empresa se orgulha de sua presença local e compromisso em servir o povo de Wisconsin, garantindo cobertura de saúde de qualidade e confiança.

Descrição

• Serve as the technical lead for the Epic system • Manage Epic system upgrades and testing efforts • Collaborate with leadership, Epic analysts, and operational business areas to optimize the Epic system and its features • Coordinate production and non-production hardware and software support for Epic infrastructure • Direct and manage application and integrated testing efforts and system upgrades • Configure and support interfaces used to migrate application build between environments using Data Courier • Define and implement the change control process • Coordinate Epic environment activities including updates, upgrades, and build migration • Track update and patch levels for production and non-production environments • Coordinate successful testing of system changes before live deployment • Prepare and update business specifications, process flow diagrams, and technical documentation • Define testing procedures and develop test cases for quality assurance • Ensure technical requirements and tasks are understood, communicated, and executed on time • Act as liaison between technical and application teams • Lead infrastructure capacity planning and monitoring • Organize and complete projects and tasks according to prioritization • Respond to business needs as defined by the business owner • Review Foundation Build and operationally requested content and workflows

🎯 Requisitos

• Bachelor’s degree in computer science, information systems or related discipline preferred • Relevant experience may be considered in lieu of degree • Minimum of 3 years’ experience in development, systems design, technical analyst, or similar discipline required • 1+ years relevant experience with Epic Healthcare or health insurance background required • Current certification in appropriate modules, as required • Data Courier Administrator certification, etc. • Certifications must be obtained within an agreed upon timeline after hire • Candidates must reside in the state of Wisconsin • Reliable internet required for home-office work • Availability for on-call rotation including nights, weekends, and holidays • Monday-Friday availability from 8am-5pm • Experience with Epic system upgrades and testing • Experience configuring and supporting Data Courier interfaces • Knowledge of change control, Epic environments, testing procedures, technical documentation, infrastructure support, and capacity planning

🏖️ Benefícios

• Eligible to work at home office with reliable internet • Hybrid workplace model combining home office and Brookfield or Menasha office work • 1.0 FTE, 40 hours per week • Equal Opportunity Employer

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