Senior AWS Developer, Managed Services

🕒 3 dias atrás

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟠 Sênior

☁️ Engenheiro de Cloud

👻 Score fantasma 16%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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NeuraFlash

201 - 500 funcionários

💼 Consultoria

🏭 Manufatura

📣 Marketing

Consulting • Manufacturing • Marketing

A NeuraFlash é uma provedora líder de soluções impulsionadas por IA em múltiplos setores, especializada na implementação e integração das plataformas Salesforce e AWS. Oferece uma ampla gama de serviços, incluindo gestão de mudanças, análise de dados e serviços gerenciados, adequados a segmentos como manufatura, varejo, comunicações, serviços financeiros e outros. Como parceira da Salesforce e da AWS, a NeuraFlash é reconhecida por suas soluções inovadoras de IA — incluindo Agentforce, Service Cloud e Service Cloud Voice — que ajudam as empresas a otimizar operações e elevar o atendimento ao cliente. Com uma equipe dedicada de especialistas, a NeuraFlash busca criar experiências integradas e transformadoras para sua diversificada base de clientes, alavancando sua expertise em automação e integração de dados para entregar resultados reais de negócio.

Descrição

• Execute and implement complex solution designs using AWS-optimized architectures at enterprise scale • Deliver contact center solutions leveraging Amazon Connect • Work closely with a Solution Architect to deliver successful contact center solutions • Provide technical advisory support during business process reviews and identify customer requirements and processes • Provide technical details and solutions for functional User Stories • Configure Salesforce Service Cloud Voice and Amazon Connect solutions • Develop Solution Designs hands-on using best practices and programming principles • Lead a development team, distribute tasks, and perform code reviews • Deliver technical end-user training and documentation • Exercise independent judgment and lead the technical role on enterprise-level projects with minimal direction

🎯 Requisitos

• Experience with hands-on programming (e.g., Python, Java, C#, .NET, Node.js) • Experience building integrations across multiple systems and REST APIs • Knowledge of JSON format and related services • Strong troubleshooting and debugging skills • Experience with CloudFormation, AWS CDK, and Lambda integrations • Logging experience with CloudWatch for troubleshooting • Experience implementing CI/CD or Infrastructure as Code • Experience architecting and building Amazon Connect • In the absence of Amazon Connect experience, preferred experience with DynamoDB, Step Functions, EventBridge, S3, or contact centers built with other technologies • Nice to have experience with WFM, CRM, and contact center solutions • Nice to have experience with WebRTC and SIP • Nice to have experience with Contact Flow implementation, Lex integration, and contact center routing • Nice to have advanced knowledge of AWS services and cloud architecture • Nice to have familiarity with Salesforce Service Cloud • Nice to have knowledge of Genesys, Cisco, Avaya, Twilio, or similar platforms • Nice to have AWS Cloud Practitioner, AWS Developer Associate/Professional, AWS Solutions Architect Associate/Professional, Salesforce Certified Administrator, or Salesforce Certified Platform Developer I certifications

🏖️ Benefícios

• Remote & in-person work options • Flexible work culture and hours • Anticipated travel commitment of up to 25% for certain roles • Company town halls and meetings • Team celebrations and social events

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