Senior Manager, ezyVet Systems

🕒 Outubro 31

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $100.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

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Nightingale Veterinary Partners

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51 - 200 funcionários

💼 Consultoria

🤝 Sem Fins Lucrativos

🏥 Saúde

Consulting • Non-profit • Healthcare

A Nightingale Veterinary Partners é uma equipe em crescimento de profissionais de medicina veterinária comprometida em transformar a prática veterinária tradicional em um ambiente mais feliz e saudável. Com foco em medicina veterinária de excelência e em uma cultura de colaboração, a organização busca construir uma carreira mais sustentável na área, oferecendo atendimento de nível internacional aos animais de estimação. A organização atua em diversas especialidades, incluindo oftalmologia, cardiologia, odontologia, dermatologia e cirurgia, e prioriza a felicidade e o bem-estar da equipe como parte de sua abordagem inovadora à medicina veterinária.

Descrição

• Own the configuration, administration, and ongoing management of ezyVet across all practices • Maintain standards for products, services, product groups, templates, tax codes, dispensing fees, user permissions, reporting structures, and other settings • Review user access and licensing and correct inconsistencies across practices • Serve as the primary escalation point and manage the relationship with ezyVet and IDEXX • Build and configure ezyVet for new practices • Partner with Operations, Finance, IT, and clinical leadership to configure and test sites before opening • Set up scheduling, resources, products, services, pricing, inventory, templates, permissions, and integrations • Lead training and provide onsite launch support • Complete post-launch reviews and adjustments • Develop and maintain training resources, guides, videos, and checklists • Provide ongoing education and address recurring knowledge gaps • Partner with Finance and Operations to support accurate reporting and hospital operations • Audit product and service setup, tax codes, dispensing fees, pricing, inventory setup, and costs • Review monthly inventory reporting and investigate variances or system issues • Troubleshoot invoicing, payments, inventory, revenue, and financial reporting issues • Own implementation and ongoing management of ezyVet integrations • Test and troubleshoot integrations with IT, internal teams, and vendors • Evaluate new ezyVet functionality, integrations, and tools • Recommend system changes improving workflow, consistency, or reporting • Maintain processes for testing, approving, documenting, and communicating system changes

🎯 Requisitos

• Significant hands-on ezyVet experience within a veterinary hospital, veterinary group, or veterinary software environment • Experience administering ezyVet beyond standard end user functionality • Experience with new site builds, implementations, conversions, or major system projects • Strong understanding of veterinary hospital operations, inventory, invoicing, payments, scheduling, and reporting • Ability to understand how system configuration impacts operational and financial results • Strong troubleshooting, project management, training, and communication skills • High attention to detail and ability to work independently across multiple practices and projects • Willingness to travel for launches and other onsite support as needed • Preferred: experience building ezyVet sites from the ground up • Preferred: experience with veterinary inventory and COGS reporting • Preferred: experience managing ezyVet integrations • Preferred: experience supporting both general practice and specialty veterinary hospitals

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage • FSA/HSA • Paid time off • 401(k) with a company match • Paid Parental Leave • Elective benefits through MetLife • Employee pet discounts • Discounted pet insurance

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