Federal Solutions Engineer

🕒 5 dias atrás

🦀 Maryland, Virginia – Remoto

🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

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NinjaOne

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

🔒 Cibersegurança

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne é uma plataforma de gerenciamento de endpoints automatizada e nativa da nuvem que oferece monitoramento e gerenciamento remoto (RMM), gerenciamento de patches, gerenciamento de dispositivos móveis (MDM), backup, acesso remoto e relatórios unificados para MSPs e departamentos de TI. O produto SaaS utiliza um único agente leve e um console centralizado para gerenciar Windows, macOS, Linux, servidores, VMs e dispositivos móveis, e inclui recursos focados em segurança (patching autônomo, backups criptografados, conformidade com FedRAMP e SOC) além de integrações e APIs para otimizar operações de TI e automatizar fluxos de trabalho.

Descrição

• Own the technical presales experience for Federal and SLED accounts, guiding customers through evaluation, demo, architecture design, and onboarding phases. • Deliver tailored product demos and technical deep dives that align with customer security standards, compliance needs (FedRAMP, DoD IL2/4/5), and procurement requirements. • Support and guide the implementation of the NinjaOne platform for new public sector customers—ensuring quick time-to-value and customer success. • Act as the technical translator between Sales and Product—surfacing actionable feedback and feature gaps that directly impact deal velocity or retention. • Assist with RFPs, RFIs, and security questionnaires, providing accurate , compliance-aligned technical responses that differentiate NinjaOne’s value. • Troubleshoot and resolve customer technical issues, including endpoint configuration, agent behavior, networking challenges, and integrations. • Collaborate with Engineering and Product Management on solution enhancements that improve the Federal customer experience. • Create and maintain reusable content and lab environments to scale future engagements (demos, battlecards, scripts, templates, etc.). • Represent NinjaOne at industry events, partner summits, and key government-facing conferences as a technical ambassador.

🎯 Requisitos

• 5+ years in a Sales Engineer, Solutions Architect, or Technical Consultant role—within the Public Sector Enterprise space. • Exceptional communicator—capable of clearly articulating complex information to both technical and non-technical audiences, from system administrators to procurement and leadership. • A calm and credible presence in high-stakes , high-pressure customer conversations. • Customer-first mindset—you genuinely care about their experience and success. • Organized, self-directed, and capable of thriving in a remote-first, fast-paced environment. • Familiarity with FedRAMP, DoD Impact Levels, and NIST frameworks is required. • Ability to obtain a security clearance is required. • Bachelor's degree preferred but not required; respected technical certifications (e.g., Security+, MCSE, CISSP) is preferred.

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Life insurance coverage • Unlimited PTO