Restaurant General Manager

🕒 Fevereiro 3

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Noble House Hotels & Resorts

Noble House Hotels & Resorts

1001 - 5000 funcionários

Com uma filosofia que enfatiza localização, distinção e alma, a Noble House Hotels & Resorts é construída sobre uma cultura de serviço intransigente para nossos clientes. Como líderes no setor de hospitalidade, é crucial para o nosso sucesso incutir em nossos colaboradores a habilidade inata de reconhecer as necessidades dos nossos clientes – capacitando-os com a habilidade e autoridade para superar as expectativas até mesmo dos nossos hóspedes mais exigentes.

Descrição

• Responsible for overall restaurant operations including front-of-house and back-of-house management. • Ensure exceptional guest service by upholding brand standards and resolving guest concerns promptly. • Manage budgets, forecasts, payroll, and financial performance of the restaurant. • Monitor daily operations to ensure compliance with health, safety, and sanitation regulations. • Develop, implement, and oversee restaurant policies, procedures, and training programs. • Recruit, interview, hire, and train team members; provide continuous coaching, counseling, and development. • Lead, motivate, and inspire staff to achieve performance goals and uphold company values. • Schedule labor effectively while controlling costs and maintaining service levels. • Partner with the culinary team to ensure consistent food quality, presentation, and timeliness. • Oversee vendor relationships, inventory control, and ordering of food, beverage, and supplies. • Review and analyze sales, labor, and cost reports to optimize profitability. • Maintain physical appearance and cleanliness of the restaurant at all times. • Ensure compliance with all local, state, and federal laws, including alcohol service and wage regulations. • Handle guest relations, VIP experiences, and special events coordination. • Provide weekly/monthly reports to ownership/operations leadership on financial performance and operations. • Lead by example in fostering a positive work environment, accountability, and teamwork.

🎯 Requisitos

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. • Seven or more years of experience in a similar role, with at least 3 years in a leadership role in a resort or luxury hotel setting. • Strong leadership and team management skills, with experience in recruiting, training, and developing staff. • Ability to work in a fast-paced environment and handle multiple tasks and priorities. • Strong attention to detail and a commitment to maintaining high standards of service and cleanliness. • Professional appearance and presentation required. • Knowledge of and skill in using computer software, including MS Word/Excel/Outlook, POS, etc.

🏖️ Benefícios

• Competitive pay • On-Demand Pay – Your Pay before Payday • health insurance (medical, dental, vision) • 401k plan with employer matching • Paid Time Off • holidays • Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide

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