Service Reliability Engineer

🔥 9 horas atrás

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $168.000 - $333.500 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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NVIDIA

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1993

🏥 Saúde

🏭 Manufatura

🤖 Inteligência Artificial

Healthcare • Manufacturing • Artificial Intelligence

A NVIDIA é uma empresa de tecnologia líder, especializada em computação acelerada e inteligência artificial. A companhia é pioneira em avanços em unidades de processamento gráfico (GPUs), computação em nuvem, data centers e realidade virtual, com foco nos setores de games, automotivo, saúde e robótica. As inovações da empresa, como o NVIDIA Omniverse, transformam processos digitais tradicionais ao viabilizar simulações de alta fidelidade e tarefas de renderização. Suas aplicações abrangem diversos setores, desde veículos autônomos com o NVIDIA DRIVE até soluções de saúde com o NVIDIA Clara, além de análises e fluxos de trabalho impulsionados por IA.

Descrição

• Operate within a 24/7 follow-the-sun support model across multiple continents • Manage a 4-day, 10-hour schedule, including either Saturday or Sunday, with flexible early or late shifts • Monitor and manage extensive production GPU and Kubernetes environments • Detect, prevent, and respond to incidents proactively • Analyze logs, metrics, and system behavior to diagnose issues and implement resolutions • Develop predictive automated support routines • Improve automation through auto-healing and automated break-fix solutions • Perform systems administration, network administration, and security monitoring • Coordinate with domain experts and service owners to resolve complex issues • Continuously improve service quality and operational processes based on incident feedback • Coordinate effectively across teams during incident resolution • Deliver customer-focused support throughout client interactions

🎯 Requisitos

• Advanced hands-on experience with Kubernetes, SLURM, and large-scale cluster management • Familiarity with GPU hardware and high-performance computing environments • Proficiency with Grafana, OpenTelemetry, PagerDuty, and JIRA • Experience with AWS, Azure, GCP, or OCI is a plus; strong preference for on-prem expertise • Ability to work effectively with multifunctional teams • 8+ years of experience coordinating large-scale production systems • More than 3 years of experience in high-availability Internet, Cloud, or Data Center settings • BS in Computer Science, Engineering, Physics, Mathematics, or equivalent experience • Expert-level Linux system administration • Automation using Ansible and/or Python • Strong expertise in shell scripting, DNS, DHCP, storage systems, and core networking • Proven experience maintaining large-scale bare-metal infrastructure • Excellent partnership, documentation, and mentoring skills • Experience with scripting languages, particularly Python • Experience running virtual machines under community-supported or commercial hypervisors • Knowledge of application containers and container orchestration systems • Basic understanding of Git • Ability to master and maintain complicated environments

🏖️ Benefícios

• Equity • Benefits