Business Systems Analyst – Order to Cash, OTC

🕒 Maio 28

🍂 Massachusetts – Remoto

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💵 $71.500 - $98.340 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista de Negócios

🦅 Patrocina Visto H1B

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👻 Score fantasma 28%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Ocean Spray Cranberries

Ocean Spray Cranberries

1001 - 5000 funcionários

Fundada em 1930

🏭 Manufatura

📦 Logística

🍽️ Alimentos e Bebidas

💰 Seed Round em 2016-10

Manufacturing • Logistics • Food & Beverage

A Ocean Spray Cranberries é uma cooperativa independente de propriedade de agricultores que opera desde 1930. A empresa é dedicada ao cultivo de cranberries e à promoção de um estilo de vida saudável, conectando fazendas a famílias com seus produtos de alta qualidade. A Ocean Spray enfatiza o trabalho em equipe e o crescimento profissional, convidando indivíduos inovadores a se juntarem à sua missão de criar uma vida melhor para os consumidores e práticas sustentáveis para o planeta.

Descrição

• Collaborate with business stakeholders, product owners, SAP development and integration teams, data governance, and subject matter experts to gather requirements, design and deliver implementations and enhancements within SAP S/4HANA SD/OTC • Work with the business and product partners from cross-functional initiatives to support the business processes related to Order-to-Cash and identify opportunities for productivity, efficiency, and growth enabled by tech solutions • Accountable for maintaining SAP BTP integrations with different SAP S/4HANA SD/OTC processes, supporting ecosystems and overseeing, monitoring and closely working with 3rd party offshore support teams and/or Vendor support teams • Document and diagram existing system and business processes and analyze for more efficient methods • Translate functional business requirements into technical requirements working within an agile team • Collaborate within an agile team to perform cost-benefit and return on investment analyses for proposed enhancements and projects to aid management in making implementation decisions • Coordinate and perform use case tests, end-user reviews and post-implementation support • Deliver orientation and training to end users for new capabilities, enhancements and projects including writing documentation • Provide production support, RCA and research application incidents working with developers, end-users, and the Application support team • Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner

🎯 Requisitos

• Proven experience as a Functional consultant or Business Systems Analyst or similar role overseeing the design, development, and implementation of software and solutions • Functional and Technical knowledge of SAP S/4HANA SD/OTC required • Understanding of Order-to-Cash business processes including order management, pricing, billing, shipping and customer invoicing • Proficiency in business process modeling and documentation tools​ • Knowledge of software development lifecycle (SDLC), Agile and project management methodologies. • Strong analytical and problem-solving skills. • Excellent written and oral communication skills​ • Excellent listening and interpersonal skills​ • Ability to communicate ideas in both technical and user-friendly language • Ability to take ownership of issues through resolution, including coordination, follow-up, communication, and documentation across cross-functional teams • Demonstrated ability to manage multiple priorities in a fast-paced support and project environment • Ability to work independently while escalating risks and issues appropriately • Eagerness and willingness to learn new concepts, technologies, processes, and business capabilities • 3+ years of functional SAP experience in SAP S/4HANA SD/OTC, ideally in a CPG/Manufacturing business (preferred) • Understanding of Advanced intercompany Sales processes, Rebate and Settlement management, and Available-to-Promise (ATP/aATP) capabilities preferred • Experience supporting SAP IDoc-based integrations, including monitoring, reprocessing, and issue resolution a plus • Knowledge of APIs and other integration methodologies • Enhancement & production management experience • Experience working in a team-oriented, collaborative environment

🏖️ Benefícios

• Complete insurance package on Day-1 that includes a plethora of health and wellness programs • Health, Dental and Vision insurance • Health savings account • Flexible spending account • Life and accident insurance • Employee assistance program • Telehealth services • 1:1 health coaching • Supportive benefits for all the stages of your life • 401(k) with up to 6% Company matching; additional potential discretionary match at year-end • Short-Term Incentive/Performance bonuses • Flexible scheduling options • Vacation pay, up to three weeks of time (pro-rated for your first year of employment) • Holiday pay for 12 holidays • Career development and growth opportunities • Tuition/Education assistance programs • Access to LinkedIn Learning • Scholarship programs for children of employees • Parental leave • Bright Horizons Family Solutions – Back-up care, tutoring, etc. • Adoption assistance • Bereavement leave • Up to $300 fitness reimbursement • Up to $300 massage reimbursement • Employee appreciation events • Employee discounts • Charitable giving

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