Patient Experience Application Analyst

🕒 Agosto 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.697 - $137.116 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 funcionários

Fundada em 2000

💼 Consultoria

🏥 Saúde

🤝 Sem Fins Lucrativos

Consulting • Healthcare • Non-profit

A OCHIN, Inc. é uma consultoria em TI de saúde sem fins lucrativos que colabora com organizações de atendimento rural e comunitário em todo os Estados Unidos para promover um cuidado equitativo e integral à pessoa. Por mais de 25 anos, a OCHIN tem fornecido acesso a uma plataforma de EHR compartilhada e soluções de conhecimento integrado, oferecendo TI em saúde, treinamento de força de trabalho, consultoria operacional/financeira, pesquisa e defesa para melhorar a qualidade clínica, o bem-estar dos profissionais de saúde e a sustentabilidade para sua rede nacional de provedores de saúde comunitária.

Descrição

• Resolve complex technical issues for assigned Epic patient experience applications • Optimize processes and implement innovative technical solutions • Align technical strategies with business objectives • Collaborate with non-technical stakeholders to bridge technology and organizational goals • Build system applications and application packages • Move application packages through multiple environments • Support patient experience functionality for Community Connects, Critical Access Hospitals, and Rural Healthcare • Support OCHIN business requirements through Go-Live installations or training • Travel nationally for on-site Go-Live support as needed

🎯 Requisitos

• Minimum of at least 5 years of experience as an Analyst • Current certification in at least two assigned Epic applications: MyChart, Hello World, and/or Cheers • Nice-to-have certifications: Prelude, Welcome, and Cadence • Healthcare IT work history required • Demonstrated experience in system application build • Strong understanding of Patient Experience workflows, analytics, and technology • Experience building system application packages and moving them through multiple environments • Strong understanding of patient experience functionalities for Community Connects, Critical Access Hospitals, and Rural Healthcare • Strong communication skills with application and technical team members and end users • Integrity and accountability • Process- and detail-oriented approach with focus on data-driven decision-making • Proactive, self-motivated, and solution-oriented • Successful completion of a 50–60-minute competency assessment before the team interview • Ability to read, speak, write, and understand English • Ability to work independently and efficiently from a distraction-free home office • High-speed internet service • Ability to use standard office equipment, computers, and mobile devices • Ability to travel nationally, potentially up to 20%, for on-site Go-Live support based on business requirements • COVID-19 vaccination required as a condition of employment, unless approved for a medical or religious exemption

🏖️ Benefícios

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • 100% remote work from home • Comprehensive range of benefits • COVID-19 vaccination requirement with medical or religious exemption process • Potential nationwide travel for on-site Go-Live support and training

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