VIP Relationship Manager, Emerging Markets

🕒 Junho 2

🇿🇦 África do Sul – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 38%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of OKX

OKX

1001 - 5000 funcionários

Fundada em 2017

₿ Cripto

🌐 Web 3

💳 Fintech

Crypto • Web 3 • Fintech

A OKX é uma plataforma abrangente de criptomoedas que oferece uma ampla gama de serviços, incluindo uma exchange descentralizada (DEX) para comprar e negociar cripto com facilidade. Os usuários podem converter ativos rapidamente, sem taxas, e acessar ferramentas de trading poderosas e liquidez profunda para estratégias personalizadas ou negociações em bloco. A plataforma oferece suporte a diversos métodos de pagamento, como Visa e Mastercard, e possibilita obter rendimentos on-chain ao explorar a rede X Layer. A OKX é projetada tanto para traders iniciantes quanto para profissionais, oferecendo serviços especializados para clientes institucionais, como redes de liquidez OTC, trading gerenciado e ampla conectividade via API. Ela também fortalece um rico ecossistema Web3 com ferramentas para desenvolvedores e uma ampla gama de DApps compatíveis, incentivando a inovação e a criatividade no ambiente digital. O OKX Ventures reforça ainda mais seu compromisso com o crescimento e o engajamento da comunidade no espaço cripto.

Descrição

• Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds • Build and maintain trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders • Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities • Coordinate with product, compliance, and operations teams to resolve VIP client issues • Identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns • Drive trading volume growth, fee revenue, and product cross-sell across spot, derivatives, earn, OTC, and Web3 products • Develop and execute territory-specific strategies across Africa, Switzerland, and Pakistan • Represent the exchange at conferences, summits, and community events • Monitor competitive, regulatory, and macro trends affecting crypto adoption • Relay client feedback to product and strategy teams to influence roadmap decisions • Identify emerging trends in VIP trading behavior and asset preferences

🎯 Requisitos

• 5+ years of experience in relationship management, private banking, institutional sales, or brokerage, preferably within crypto, fintech, or financial services • Proven track record managing high-value client portfolios with demonstrable revenue impact • Prior exposure to African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem is strongly preferred • Experience working in or with a crypto exchange, trading firm, or Web3 company is a significant advantage • Exceptional interpersonal and communication skills with the ability to build rapport across cultures • Strong commercial acumen with ability to identify revenue opportunities and close deals • Deep understanding of crypto products: spot trading, perpetual futures, options, and staking • Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and data-driven reporting • Fluency in English is required • Proficiency in one or more regional languages is highly preferred: French, Swahili, Arabic, Hausa, Afrikaans, German, Urdu, or Punjabi

🏖️ Benefícios

• Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events

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